IT Support Specialist
4 days ago
Company Overview
Diamond Offshore is a global leader in deepwater drilling, providing contract drilling services and innovative solutions to complex challenges. With headquarters in Houston, Texas, and regional offices in Australia, Singapore, Brazil, and Scotland, the company has a strong presence in the APAC region.
Salary Package
The successful candidate will receive a competitive salary package, including 12% superannuation and car parking benefits.
Job Description
We are seeking an experienced IT Support Specialist to provide technical support to our shore-based offices in Perth and Singapore, as well as our offshore drilling rigs in the APAC region. The successful candidate will be responsible for:
- Providing Level 1 and Level 2 IT support to internal users in the APAC region
- Setting up and configuring end-user computers, including installing software and performing updates
- Performing basic LAN/WAN configuration and IT network support
- New employee IT set-up, including monitors, laptops/desktops, printers, and phones
- Troubleshooting Microsoft Windows issues, including printing, software application, and browsing
- Creating and disabling end-user accounts on Active Directory domain
- Performing periodic IT communication room clean-up and general organisation of IT equipment
Required Skills and Qualifications
To be successful in this role, you will need:
- A qualification in IT
- A minimum of two years' experience in IT support
- Strong technical knowledge and ability to resolve Windows 10/Microsoft Office 365 and other end-user software applications
- Experience with Microsoft Directory Services and Exchange mail, print, and file server management
- Excellent communication skills and ability to build relationships
Benefits
This exciting opportunity offers a range of benefits, including a competitive salary, 12% superannuation, and car parking. If you are a motivated and experienced IT professional looking to take your career to the next level, we encourage you to apply.
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