Front Office Receptionist
3 days ago
About this role
As a front office receptionist, you will be responsible for providing excellent customer service and creating memorable experiences for guests.
Key responsibilities:
- Greet and check in guests promptly and professionally
- Handle guest enquiries and requests in a courteous and efficient manner
- Assist guests with luggage, directions, and local area information
- Maintain accurate records and reports relating to guest stays and financial transactions
- Assist with the general upkeep and presentation of the hotel reception area
Requirements:
- Prior experience in a customer service or hospitality role
- Minimum 1-2 years of experience in a customer service or hospitality role, preferably in front office or reception
- Strong communication and interpersonal skills with a friendly and helpful demeanor
- Excellent time management and organizational abilities
- Proficiency in using technology and hotel management systems
We offer competitive remuneration and opportunities for career growth, discounts on accommodation at our properties across Australia, ongoing training and development programs, and a friendly and collaborative team culture.
This is an exciting opportunity to develop your skills and take your career to the next level. As a member of our team, you will have the chance to work with a talented group of professionals who are passionate about delivering exceptional service.
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