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Global Travel Money Expert

1 month ago

Sydney, New South Wales, Australia Flight Centre Travel Group Full time

Unlock your potential as a Global Travel Money Expert at Flight Centre Travel Group, where you'll embark on an exciting journey of discovery and growth.

About Us

We are the largest and most progressive travel retailer in Australia, providing foreign currency solutions that empower our customers to explore the world. Our DNA is infused with a passion for travel, which drives us to deliver exceptional experiences.

About the Role

As a Foreign Exchange Consultant, you will be an expert in our key products: foreign currency, prepaid travel money cards, and international money transfers. You'll help customers achieve more from their holidays by sharing your expertise and recommendations.

This role requires:

  • Customer service skills, listening attentively to customers' needs and delivering tailored solutions.
  • M Mathematic ability, crunching digits quickly with precision.
  • Sales targets - focus on achieving KPIs to earn incentives.
  • Problem-solving skills to find the best solution for customers.
  • Time management and organisation to achieve results effectively.
  • Attention to detail to ensure accuracy in every interaction.
Benefits

We offer a dynamic work environment, full training, and opportunities for career growth through our Brightness of Future pathways. Enjoy industry travel discounts, access to 'Familiarisation Trips', and recognition events like our annual 'Global Gathering'. You'll thrive in a workplace valuing individualism, where diversity and inclusion matter.

The formula for success here includes:

  • Your experience and skills combined with customer service excellence.
  • A knack for numbers and sales targets achieved.
  • Problem-solving and attention to detail.
  • Effective time management and organisation.

We strive to create a culture of equality, diversity, and inclusion, where everyone feels valued and respected. If you're passionate about travel and eager to grow, join our team as a Global Travel Money Expert