Training Specialist

2 days ago

Melbourne, Victoria, Australia beBeeTechnical Full time $80,000 - $120,000
Job Overview

We are seeking a highly skilled technical training specialist to join our team. The successful candidate will be responsible for providing comprehensive training and support to clients across Australia.

  • Perform full technical end-to-end installation of software applications, from server unboxing to workstation installations.
  • Configure servers as required and ensure timely communication of any unresolved risks throughout the lifecycle of the installation.
  • Deliver in-depth training to clients on the use of all software applications, both virtually and on-site.
  • Create high-quality training materials and support documentation.
  • Travel country-wide to provide on-site installations, training, and software consultancy services.
Required Skills & Qualifications
  • 5+ years of professional experience in a desktop/software support role or equivalent IT-related Bachelor's degree.
  • Previous network and desktop support/service desk/training experience.
  • Strong knowledge of PC Operating Systems (Win 8, Win 10).
  • Firm understanding of Linux Red Hat operating environment and SQL database knowledge.
  • Ability to install and troubleshoot software and network configurations.
  • Capability to manage time and work in a fast-paced, constantly evolving environment.
  • Maintain strong interpersonal skills and develop comprehensive industry & product knowledge.
  • Excellent written and verbal communication skills.
  • A genuine interest in delivering high-quality customer service.
Desirable Criteria:
  • Certificate IV in Training and Assessment.
  • 2 years' experience in software training.
  • Formal qualifications in Information Technology or a related discipline.

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