Training Specialist
17 hours ago
The company is seeking an experienced Training Specialist to lead training, assessment, and skill development for our technicians.
This role involves designing, developing, delivering, and updating technical training packages, ensuring effective transfer of knowledge and skills to team members. The successful candidate will have a proven background in training facilitation, competency assessments, and on-site work audits.
Key Responsibilities:- Training Delivery: Develop and deliver comprehensive training programs that cater to the needs of technicians, agents, and managers.
- Technical Support: Provide expert technical support and tools to the service team and field staff, ensuring seamless operations and high-quality customer service.
- Documentation Management: Maintain accurate and up-to-date technical documents, ensuring accessibility and accuracy.
- Qualifications: Certificate IV in Training and Assessment (highly desirable), or equivalent experience in training facilitation.
- Skills: Strong understanding of technical product training, with experience working in a service environment.
- Experience: Previous experience as a training specialist, with a proven track record in designing, developing, and delivering training programs.
- Benefits: Fully maintained company vehicle, laptop, mobile phone, iPad, and incentive program.
- Flexibility: Hybrid role with flexible working arrangements, allowing for a better work-life balance.
- Professional Development: Opportunities for growth and professional development within the company.
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