Senior Concession Leader

6 days ago


Central Coast, Australia Politix Full time
Concession Manager

As a Concession Manager at Politix, you will be responsible for driving the concession store's financial performance and customer experience. Your focus will be on delivering exceptional customer service and building a high-performing team.

Key Responsibilities
  • Customer Experience
    • Drive a customer-centric culture and create a warm, genuine instore experience
  • Commercial Acumen
    • Ensure the achievement of key performance indicators, focusing on sales, profit, and productivity
  • Team Leadership
    • Empower your team through collaborative leadership, training, and development
  • Collaboration
    • Work closely with Concession, Floor Managers, and Cluster Managers to achieve business objectives
Requirements
  • Passion for Retail
    • A strong passion for the retail industry and exceptional service skills
  • Management Experience
    • Proven experience in managing a fast-paced retail or hospitality business
  • Operational Excellence
    • Ability to manage budgets, interpret financial reports, and generate efficient rosters
  • Leadership
    • Experience in managing the performance, productivity, training, and development of a large team
  • Operational Skills
    • Operational excellence, experience with stock control, and visual merchandising
  • Relationship Building
    • Ability to build strong relationships with stakeholders across the business
About Us

At Politix, we're committed to helping men make their mark. We're passionate about providing expertly tailored garments that pair skilful design with time-honoured craftsmanship.



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