Hospitality Operations Manager
2 weeks ago
About the Role
The Role
As a seasoned Hospitality leader, you will be responsible for ensuring a seamless service experience during peak times. You will oversee up to 12 Front-of-House staff at any given time, and you will have a customer-centric outlook on delivering exceptional service. Your responsibilities will span across the bar, dining area, and gaming sections. A current Responsible Management of Licensed Venues (RMLV) and Responsible Service of Alcohol (RSA) certification is a must, and a gaming license is preferred.
About the Company
Frontline Hospitality QLD is a dynamic group with a portfolio of city and regional venues across Australia. As our new Hospitality Operations Manager, you will be offered excellent support from the Venue Manager. Bring your experience as a leader in the Hospitality industry to this vibrant and pumping venue with live music and a range of amenities to offer. Our company offers excellent career progression and is constantly expanding.
Key Responsibilities
- Lead a team of up to 12 Front-of-House staff
- Ensure a seamless service experience during peak times
- Oversee operations across the bar, dining area, and gaming sections
- Maintain a customer-centric approach to service delivery
- Hold current RMLV and RSA certifications
- Possess a gaming license (preferred)
Benefits and Culture
- On-site parking
- A close-knit, inclusive team environment
- Meals included
- A competitive salary package
- A professional and fun working environment
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