
Supporter Engagement Specialist
5 days ago
We are seeking a highly skilled and experienced Supporter Engagement Specialist to join our team.
- Lead the execution of our major annual appeals and supporter retention programs, working collaboratively with internal stakeholders and external fundraising agencies to execute multi-channel campaigns that inspire and retain donors.
- Develop and implement effective fundraising strategies to increase revenue and lifetime value of supporters, ensuring agreed budgets, workplans, and KPIs are met.
- Analyse and evaluate fundraising campaigns to identify opportunities for growth, including retention, conversion, upgrade, and reactivation of donors to grow their lifetime value.
About You:
- You'll be an experienced fundraiser with a track record of increasing income, retaining donors and guiding supporters through the supporter lifecycle.
- Proven experience in leading delivery of income generation campaigns and supporter retention campaigns across digital, direct mail, and telemarketing.
- Prioritise donor-centricity, with a creative flair and passion for storytelling to inspire action and loyalty.
We provide a supportive and friendly team environment, flexible working arrangements, competitive salary, access to full NFP salary packaging benefits, learning & development budget, substitution of public holidays, employee assistance program, and additional 5 days leave each year.
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