Customer Insights Analyst
7 days ago
Job Summary: As a Customer Insights Analyst, you will play a crucial role in analyzing data and providing insights to inform our customer experience strategy.
You will collaborate closely with our Customer Experience team to design and implement programs that deliver exceptional customer experiences.
Key Skills:
- Proven experience in using Qualtrics or similar platforms to manage a VoC program
- Strong survey design, data analysis, and reporting skills
- Excellent stakeholder engagement and communication skills
- Knowledge of change management principles
What You'll Enjoy: A dynamic work environment, opportunities for professional growth, and a range of benefits including exclusive staff discounts, travel perks, and a comprehensive rewards program.
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