Food Service Attendant

2 days ago


Doncaster East, Victoria, Australia Baptcare Full time
About the Role:

Baptcare is seeking a reliable and compassionate Food Services Assistant to join our team at The Orchards, a Baptcare Residential Aged Care facility in Doncaster East, Victoria. As a key member of our catering team, you will play a vital role in providing our residents, families, and staff with exceptional meal service delivery and support.

Key Responsibilities:
  1. Meal Delivery: You will be responsible for delivering meals across dining areas within the residence, ensuring a high level of customer satisfaction and service quality.
  2. Catering Support: You will assist with the preparation of basic food items and collaborate with other catering staff to ensure seamless service delivery.
  3. Function Planning and Delivery: You will assist with planning and executing functions and events, ensuring that all catering facilities and food safety protocols are adhered to.
  4. Food Safety Compliance: You will ensure that all catering facilities and food safety programs are maintained in accordance with Baptcare's policies and procedures.
  5. Customer Service: You will provide exceptional customer service to residents, families, and staff, ensuring that their needs and requirements are met.
  6. Team Collaboration: You will work collaboratively with other catering staff to maintain a safe and efficient food handling environment.
About You:
  1. Warm and Compassionate: You are a warm, compassionate, and reliable individual who is passionate about delivering exceptional customer service.
  2. Effective Communication: You possess excellent communication and interpersonal skills, with the ability to listen and understand the needs and requirements of others.
  3. Availability: You are available to work a flexible roster, including weekends and public holidays.
  4. Industry Training: You hold a Food Handling and Hygiene Certificate and have previous experience working in an aged care or catering environment.
  5. Food Safety Knowledge: You have knowledge of food safety and HACCP compliance.


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