Customer Experience Associate

1 month ago

City of Armadale, Australia dusk Full time

We are seeking a highly motivated Customer Experience Associate to join our dusk team in Australia and New Zealand. As a Customer Experience Associate, you will be responsible for delivering exceptional customer experiences, achieving key performance indicators (KPIs), and ensuring our store's success.

About the Role:

This is an exciting opportunity to work in a fast-paced retail environment, where you will have the chance to shine and consistently deliver perfect customer experiences. Your radiant personality and commitment to delivering exceptional experiences will help us achieve our goals.

Key Responsibilities:
  • Deliver exceptional customer experiences, leaving customers satisfied and loyal.
  • Achieve KPIs and ensure our store's success by working collaboratively with colleagues and implementing effective strategies.
  • Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
  • Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
  • Keep our store always visually enticing for our customers.
About You:

We are looking for a team player who:

  • Has a passion for exceeding customer expectations and creating unforgettable experiences.
  • Embraces the power of unity and cooperation, working collaboratively with colleagues to achieve common goals.
  • Is driven by a can-do attitude, always ready to go the extra mile.
  • Is committed to continuous improvement and eager to learn and grow.
  • Brings energy, positivity, and a spark of fun to their work, making every customer interaction a delightful experience.
Benefits:

We offer a range of benefits, including:

  • A generous team member discount on our range of candles and homewares.
  • The opportunity to participate in our monthly bonus program.
  • A supportive environment where your growth and development are nurtured.
  • A 'start here, go anywhere' culture, where your career can shine as brightly as a well-lit candle.

We estimate the salary for this role to be around $50,000 - $60,000 per annum, depending on location and experience. If you are passionate about delivering exceptional customer experiences and want to join a dynamic team, please apply now.

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