Brand Experience Analyst
3 weeks ago
HBF Australia is seeking a skilled Brand & Customer Experience Analyst to join their team. As a key member of the Performance, Planning and Insights team, you will play a vital role in supporting the company's growth within the Private Health Insurance (PHI) and Health & Wellness sectors.
Key responsibilities include:
- Supporting the 'Voice of Customer' insights program, including coordinating brand tracking and customer feedback surveys
- Partnering with stakeholders to identify business problems, fill knowledge gaps, and provide actionable insights
- Designing and delivering reports and dashboards to track KPIs and performance
- Contributing to the design and execution of ad hoc market research projects
- Liaising with third-party vendors and managing relationships within budget and risk management guidelines
- Collaborating with internal teams to ensure insights are adopted and utilised effectively
Requirements include:
- Experience in an analytical/reporting role, preferably related to market/customer research
- Tertiary qualification in Market Research, Data Science, Psychology, Marketing, Business, or a related field
- Proficiency in spreadsheet, database, data mining, and analytical software/tools
- Excellent written and verbal communication skills
- Strong attention to detail and accuracy
HBF Australia values diversity and inclusion and encourages applications from diverse groups.
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Brand Experience Analyst
4 weeks ago
Perth, Western Australia HBF Australia Full time{"title": "Brand & Customer Experience Analyst", "description": "About the RoleHBF Australia is seeking a talented Brand & Customer Experience Analyst to join our Performance, Planning and Insights team. As a key member of our team, you will play a vital role in supporting our growth within the Private Health Insurance (PHI) and Health & Wellness sectors.As...
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Brand Experience Analyst
4 weeks ago
Perth, Western Australia HBF Australia Full timeAbout the RoleHBF Australia is seeking a talented Brand Experience Analyst to join our Performance, Planning and Insights team. As a key member of our team, you will play a vital role in supporting our growth within the Private Health Insurance and Health & Wellness sectors.As a Brand Experience Analyst, you will be responsible for leveraging data sources,...
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Brand Experience Analyst
3 weeks ago
Perth, Western Australia HBF Australia Full timeHBF Australia is seeking a skilled Brand & Customer Experience Analyst to support the growth of our Private Health Insurance and Health & Wellness sectors.As a key member of the Performance, Planning and Insights team, you will leverage data sources to create actionable insights that drive effective decision-making and business value.Key responsibilities...
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Brand Experience Analyst
3 weeks ago
Perth, Western Australia HBF Australia Full timeHBF Australia is seeking a skilled Brand & Customer Experience Analyst to join our team. As a key member of our Performance, Planning and Insights team, you will play a vital role in supporting our growth within the Private Health Insurance (PHI) and Health & Wellness sectors.Reporting to the Head of Performance, Planning & Insights, you will leverage a...
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Brand Experience Analyst
3 weeks ago
Perth, Western Australia HBF Australia Full timeAbout the Role:HBF Australia is seeking a talented Brand & Customer Experience Analyst to join our Performance, Planning and Insights team. As a key member of the team, you will play a vital role in supporting our growth within the Private Health Insurance (PHI) and Health & Wellness sectors.Key Responsibilities:Support the 'Voice of Customer' insights...
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Brand Experience Analyst
2 weeks ago
Perth, Western Australia HBF Australia Full timeAbout the Role:HBF Australia is seeking a talented Brand & Customer Experience Analyst to play a vital role in supporting the company's growth within the Private Health Insurance (PHI) and Health & Wellness sectors.As a key member of the Performance, Planning, and Insights team, you will leverage data sources to create actionable insights that drive...
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Brand & Customer Experience Analyst
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Brand and Customer Experience Insights Expert
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