Corporate Client Success Specialist

7 days ago

Perth, Western Australia beBeeCustomerSuccess Full time $80,000 - $100,000

Meet Deb Verney, Client Success Manager in Australia

This role involves creating and promoting employee engagement platforms to clients through live presentations, online webinars, and demonstration videos.

Responsibilities:
  • Create bespoke programmes for each client tailored to their needs and values.
  • Connect with employees to ensure they are maximising their interactions with the platform and benefits.
  • Responsible for customer relationship management through liaison with HR to coordinate and present promotions.
Key Skills and Qualifications:
  • Passionate about delivering exceptional customer service.
  • Over 20 years of experience in customer service and sales.
  • Excellent communication and interpersonal skills.
Benefits:
  • Flexible working hours with the concept of 'Never miss an important life or work event'.
  • An additional week's leave at the end of the year to take time out with loved ones.
Career Development Opportunities:
  • Progressed from Product Ambassador to Corporate Client Success Manager.
  • Further opportunities for Client Success Team Leader and Senior CSM roles or Implementation positions.
  • Participated in various development courses including Inclusive Recruitment and Diversity and Inclusion.
What's Next?
  • Excited to see how the partnership with MoveSpring evolves the wellbeing offering.
  • Looking forward to introducing new initiatives to clients.

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