
Dedicated Community Care Specialist
2 weeks ago
We are seeking a dedicated and compassionate Professional Case Manager to join our team. As a Community Care Manager, you will play a vital role in delivering exceptional care and support to elderly clients in their homes.
Your primary responsibility will be to manage a caseload of clients with Home Care Packages, ensuring their needs are met and their well-being is maintained. This involves regular communication with internal teams, assessing client needs, and developing personalized care plans.
Key Responsibilities:
- Client Communication: Establish and maintain effective relationships with clients, families, and carers to ensure a smooth and comprehensive care experience.
- Care Planning: Assess client needs, develop and implement individualized care plans that meet their physical, emotional, and social requirements.
- Funding Management: Manage client funding budgets according to government guidelines to ensure optimal use of resources.
- New Client Onboarding: Welcome new clients, provide orientation, and proactively manage existing cases with a compassionate and person-centered approach.
- Interdisciplinary Collaboration: Work collaboratively with healthcare professionals, family members, and carers to deliver comprehensive care.
Requirements:
- Experience: A minimum of 2 years of experience in community-based case management or a related field.
- Licensure: Current driver's license and reliable vehicle with minimum third-party insurance.
- Skills: Excellent verbal and written communication skills, empathy, and compassion.
- Problem-Solving: Strong problem-solving and critical thinking skills to address complex client needs.
- Organizational Skills: Good organizational and time management skills to prioritize tasks and meet deadlines.
- Cultural Competence: Ability to work effectively with diverse populations and cultural backgrounds.
If you are passionate about delivering exceptional care and support, we encourage you to apply for this rewarding opportunity.
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