Mental Health Administrative Support Professional

4 days ago

Hobart, Tasmania, Australia beBeeAdministrative Full time $60,000 - $80,000
Job Opportunity

We are seeking a highly skilled and experienced administration professional to join our team as an Admin / Receptionist. The successful candidate will be responsible for providing exceptional customer service, managing administrative tasks, and supporting the daily operations of our region.

  • Key Responsibilities:
  • Provide high quality customer service to clients, visitors, and stakeholders via phone, email, and SMS.
  • Resolve client enquiries, provide information, and refer to relevant service delivery teams.
  • Manage appointment bookings, data entry, and record keeping through our Client Management System.
  • Support the coordination of regional events, including group treatment and educative programs, internal meetings, and community-based events.
  • Deliver correspondence related to client allocations, referrals, appointments, and service satisfaction.
  • Provide administrative support to external referral platforms, including contracted health providers and external stakeholders.
  • Assist with daily operations, including management of regional correspondence and deliveries, arranging travel, processing invoices, and responding to property and maintenance issues.
Requirements
  • Demonstrated experience in a similar Administration, Customer Service, or Receptionist role.
  • Strong background in supporting service delivery within a mental health, health, community service, or government environment.
  • Excellent written and verbal communication skills.
  • Current Working with Vulnerable People registration and/or ability to obtain.
  • Current Working with Children check and/or ability to obtain.
Benefits
  • ASAP start pending Federal Police Check.
  • 12-month casual temporary assignment.
  • Full-time hours, Monday to Friday (37.5 hours per week).
  • $39 - $45 per hour + super.
  • Multiple locations available: Mt Gravatt, QLD; Lismore, NSW; Hobart, TAS; Elizabeth, SA; Melbourne, VIC.

The successful candidate must hold Australian Citizenship and be willing to complete a Federal Police Check. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability, and the LGBTIQA+ community.

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