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Senior Technical Program Manager, Region Services

2 months ago

Sydney, New South Wales, Australia Amazon Full time
About the Role

We are seeking a highly skilled Senior Technical Program Manager to join our Region Services team at Amazon. As a key member of our team, you will be responsible for driving large-scale global projects and initiatives, influencing cross-functional teams to focus on the delivery of new workflow features and tools that enhance productivity, open capacity at a faster rate, and secure devices to AWS standards.

Key Responsibilities
  • Work in conjunction with a team of Data Center Managers and hourly employees across multiple data centers to find better ways to install, maintain network and server hardware.
  • Demonstrate ownership to improve the safety, security, and availability of our data center operations.
  • Provide mentorship for indirect reports and members of the organization (Technicians and Technical Program Managers).
  • Dedicate time to ongoing learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.
  • Develop, improve, and share operational best practices across the region and with peers globally.
Requirements
  • 5+ years of technical product or program management experience
  • 7+ years of working directly with engineering teams experience
  • 3+ years of software development experience
  • Experience managing programs across cross-functional teams, building processes and coordinating release schedules
  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
  • Experience managing projects across cross-functional teams, building sustainable processes and coordinating release schedules
  • Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
About Amazon

At Amazon, we are committed to a diverse and inclusive workplace. We are an equal opportunity employer, and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.