Customer Operations Team Lead

4 days ago

Canberra, ACT, Australia beBeeLeadership Full time $90,000 - $120,000

**Job Title:** Customer Operations Supervisor

In this role, you will be responsible for leading a team of customer operations technicians within an IBX data center. As a subject matter expert, you will provide guidance and support to ensure the delivery of high-quality customer service.

The successful candidate will have excellent leadership and communication skills, with the ability to motivate and develop their team members. They will also be able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.

This position requires strong organizational and problem-solving skills, with the ability to analyze complex issues and develop creative solutions. You will also need to be able to work collaboratively with other teams and departments to achieve shared goals.

Required Skills and Qualifications:
  • Bachelor's degree in Business Administration or related field
  • Minimum 5 years of experience in customer operations or related field
  • Strong leadership and communication skills
  • Excellent organizational and problem-solving skills
Benefits:
  • Competitive salary and benefits package
  • Opportunities for professional development and growth
  • A dynamic and supportive work environment

What We Offer: We offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan and paid time off. We also provide opportunities for professional development and growth, including training programs and mentorship initiatives.

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