Immersive Experience Host

6 days ago

Melbourne, Victoria, Australia beBeeGamesMaster Full time $46,440 - $64,800
Escape Room Gamesmaster

We are seeking a passionate, friendly and creative individual to join our team as a Gamesmaster.

  • As a Gamesmaster, you will be at the heart of our immersive experiences, hosting teams and guiding them through puzzles, mysteries, and adventures designed to thrill and excite.

Key Responsibilities:

  • Customer Interaction: Provide excellent customer service, friendly vibes and in room debriefs about the games.
  • Encourage Repeat Customers: Provide amazing experiences so that customers become our biggest promoters, as well as getting customers engaged with our Rewards Scheme.
  • Game Facilitation: Lead groups of players through our diverse range of escape room scenarios, maintaining the excitement and engagement throughout.
  • Game Monitoring: Monitor game progress through surveillance systems and provide timely clues or assistance as required.
  • Problem Solving: Quickly adapt to unforeseen challenges or technical issues to ensure seamless gameplay for all participants, as well as having a strong attention to detail to prevent problems before they come up.
  • Facility Maintenance: Ensure a clean welcoming venue as well as tidy and well maintained rooms.

Requirements:

  • Possession of passion for puzzles, performance, storytelling, and immersive experiences.
  • Excellent communication skills and ability to engage with diverse groups of players.
  • Quick thinking and the ability to improvise under pressure.
  • Availability to work flexible hours as needed, primarily evenings and weekends.
  • Previous experience in customer service or entertainment industry (preferred but not required).

Benefits:

  • Training provided to familiarize you with our escape room scenarios and operations.
  • A dynamic and creative work environment where no two days are the same.
  • The opportunity to join a team passionate about delivering unforgettable experiences to our customers.
  • Opportunities for professional development and advancement within the company.

About the Role:

This is an exciting opportunity for individuals who thrive in fast-paced environments and enjoy working with people. If you have a knack for creating memorable experiences, we want to hear from you

Work Environment:

Casual job type with rotating roster and weekend availability.

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