Business Transformation Manager

1 week ago

Canberra, ACT, Australia beBeeImprovement Full time $95,000 - $125,000
Job Overview

This newly created role offers a unique opportunity to enhance service delivery, boost operational efficiency, and align strategy through smart frameworks, evaluation, and reporting.

Reporting to the CEO, you'll lead organisation-wide transformation by embedding systems thinking and performance measurement across teams. You'll drive a culture of innovation and continuous improvement, facilitating workshops and capability-building initiatives. Additionally, you'll lead end-to-end service reviews to enhance delivery, reduce costs, and boost revenue.

Key Responsibilities
  • Embedding systems thinking and performance measurement across teams
  • Driving a culture of innovation and continuous improvement
  • Facilitating workshops and capability-building initiatives
  • Leading end-to-end service reviews to enhance delivery, reduce costs, and boost revenue
  • Integrating customer insights into service redesigns
  • Preparing high-quality reports, presentations, and business cases
What We Offer
  • A supportive workplace culture committed to innovation and improvement
  • An inclusive culture where all our people are valued and equal employment opportunity, diversity and differences are respected
  • Health and wellbeing program - annual flu vaccinations and injury prevention program
  • Access to confidential employee assistance program (EAP) service for you and your family
About You
  • You hold a relevant tertiary business or project management-related qualification and/or demonstrated relevant experience
  • You have demonstrated expertise in service planning, strategic analysis, or business improvement within a complex organisation
  • Your proven ability to lead and deliver high-impact projects

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