
Tenancy Services Coordinator
2 weeks ago
We are seeking a dedicated professional to join our team as a Client Support Specialist.
The successful candidate will operate as the key point of contact for clients on key aspects of tenancy management, and coordinate support services and community participation programs to ensure long term and sustainable tenancies are built in the community.
This role involves providing support to clients who are dealing with homelessness and complex needs, working closely with colleagues, stakeholders and external support providers, following guidelines outlined in the Tenancy Act, and actioning client rent arrear reports.
Required Skills and Qualifications- Experience in the community sector, such as case management or case work (child protection/disability)
- Experience in community housing coupled with an understanding of issues affecting socially disadvantaged groups and those with complex and challenging housing needs
- Experience managing a caseload or portfolio of tenancies
- Excellent written and verbal communication skills
- Sound knowledge of Office 365 and software operating systems
- Current Australian driver's license
- Above award salary
- 35 hour working week
- Not-for-profit salary sacrifice options
- Flexible working arrangements
- Recognition program
- Wellbeing allowance
- 17.5% leave loading
- Access to EAP counselling service
This is an excellent opportunity for those seeking a satisfying and fulfilling role within a supportive team environment, whilst making a positive contribution to the community.
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