
IT Support Specialist
2 weeks ago
Job Title: IT Support Specialist
We are seeking an experienced IT Support Specialist to join our team. As a key member of our support function, you will be responsible for providing technical assistance and support to internal staff.
The ideal candidate will have excellent communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment. You will be passionate about delivering exceptional customer service and ensuring that all incidents and requests are resolved promptly and efficiently.
Key Responsibilities:
- Triage and resolve IT incidents and requests in a timely manner
- Work on documentation and technical handover
- Escalate tickets as necessary to Level 2 teams
Requirements:
- Minimum 1 year's experience in a similar role
- Excellent communication skills
- Ability to work effectively in a fast-paced environment
Benefits:
- A secure career with opportunities for growth and development
- Competitive salary and benefits package
- Ongoing training and professional development
About Us:
We are a dynamic and forward-thinking organization committed to delivering exceptional customer service. We value common sense, encourage people to take risks, and promote based on performance.
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