Current jobs related to Technical Account Manager - Sydney, New South Wales - ignite

  • Technical Account Manager

    1 month ago

    Sydney, New South Wales, Australia ignite Full time

    Technical Account ManagerIgnite is seeking a highly skilled Technical Account Manager to join our team. As a key member of our technical team, you will be responsible for building and maintaining strong relationships with our external customers.Key Responsibilities:Act as the primary point of contact for technical issues, helping to resolve problems and...

  • Technical Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Stripe Full time

    About StripeStripe is a leading financial infrastructure platform that empowers businesses to grow their revenue and accelerate new opportunities. Our mission is to increase the GDP of the internet, and we're seeking a talented Technical Account Manager to join our team.Job SummaryWe're looking for a skilled Technical Account Manager to support our largest...

  • Technical Account Manager

    2 months ago

    Sydney, New South Wales, Australia Stripe Full time

    About the RoleWe're seeking a highly skilled Technical Account Manager to join our team at Stripe. As a Technical Account Manager, you will be responsible for supporting our largest and most complex users, providing customized strategic consultations, and identifying opportunities to help businesses deliver more value to their customers.Key...

  • Technical Account Manager

    1 month ago

    Sydney, New South Wales, Australia Stripe Full time

    About the RoleAs a Technical Account Manager at Stripe, you will play a critical role in supporting our largest and most complex users. You will work cross-functionally to provide customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their...

  • Technical Account Manager

    3 weeks ago

    Sydney, New South Wales, Australia Stripe Full time

    About StripeStripe is a leading financial infrastructure platform that empowers businesses to thrive in the digital economy. As a Technical Account Manager, you will play a critical role in supporting our largest and most complex users, fostering long-term relationships, and driving growth through strategic consultations and proactive problem-solving.Key...

  • Technical Account Manager

    1 month ago

    Sydney, New South Wales, Australia Amazon Full time

    Job DescriptionAs a Technical Account Manager at Amazon Web Services, you will play a critical role in leading the success of enterprise support customers for software industries in building applications and services on the AWS platform.Key Responsibilities:Act as a single point of contact to Enterprise AccountsUnderstand customer outcomes and business...

  • Technical Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    Job DescriptionAs a Technical Account Manager at Amazon Web Services, you will play a critical role in leading the success of enterprise support customers for software industries in building applications and services on the AWS platform.Key Responsibilities:Act as a single point of contact to Enterprise AccountsUnderstand customer outcomes and business...

  • Technical Account Manager

    1 month ago

    Sydney, New South Wales, Australia NICE Full time

    About the RoleThis is a Technical Account Manager position with NICE, a leading company in AU, offering an amazing opportunity to join a rapidly growing team.As a Technical Account Manager, you will be a trusted advisor to NICE's customers, providing proactive and reactive post-implementation support to ensure alignment with customer priorities and business...

  • Senior Technical Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Red Hat Asia-Pacific PTY. LTD. Full time

    {"title": "Senior Technical Account Manager", "description": "Job SummaryWe are seeking a highly experienced Senior Technical Account Manager to join our Red Hat Asia-Pacific PTY. LTD. team in Sydney, Australia. As a Senior Technical Account Manager, you will be responsible for providing technical guidance and support to our key customers, helping them to...

  • Technical Account Manager

    3 weeks ago

    Sydney, New South Wales, Australia Fenergo Full time

    About FenergoWe are a leading provider of Client Lifecycle Management (CLM) software solutions, empowering financial institutions to deliver a faster, compliant, and digital customer experience.Our team is comprised of over 700 employees across 11 offices worldwide, offering a unique opportunity for individuals who are ambitious and eager to make a...

  • Senior Technical Account Manager

    1 month ago

    Sydney, New South Wales, Australia CloudFlare Full time

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our Global Customer Support organization at Cloudflare. As a Technical Account Manager, you will be the primary point of contact for our top-tier Enterprise customers, providing world-class dedicated support throughout the entire life of the customer...

  • Senior Technical Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia CloudFlare Full time

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our Global Customer Support organization at Cloudflare. As a Technical Account Manager, you will be the primary point of contact for our top-tier Enterprise customers, providing world-class dedicated support throughout the entire life of the customer...

  • Senior Technical Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia CloudFlare Full time

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our Global Customer Support organization at Cloudflare. As a Technical Account Manager, you will be the primary point of contact for our top-tier Enterprise customers, providing world-class dedicated support throughout the entire life of the customer...

  • Senior Technical Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia CloudFlare Full time

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our Global Customer Support organization at Cloudflare. As a Technical Account Manager, you will be the primary point of contact for our top-tier Enterprise customers, providing world-class dedicated support throughout the entire life of the customer...

  • Technical Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Fenergo Full time

    About FenergoFenergo is a leading provider of Client Lifecycle Management (CLM) software solutions, empowering financial institutions to deliver a faster, compliant, and digital customer experience. As a company at the forefront of digital transformation, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry.With a...

  • Technical Account Liaison

    3 weeks ago

    Sydney, New South Wales, Australia ignite Full time

    Job Title: Technical Account LiaisonJob Summary: Ignite is seeking a Technical Account Liaison to work between their technical teams and external customers.Key Responsibilities:* Be the primary point of contact for helping to resolve technical issues for clients* Act as an escalation point for technical issues, liaising with technical teams and managing...

  • Technical Account Manager

    1 month ago

    Sydney, New South Wales, Australia Fenergo Full time

    About FenergoFenergo is a leading provider of Client Lifecycle Management (CLM) software solutions, revolutionizing the way financial institutions utilize client and regulatory technology. With a focus on delivering a faster, compliant, and digital customer experience, Fenergo empowers financial institutions to succeed in the industry.Job DescriptionWe are...

  • Technical Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Fenergo Full time

    About FenergoFenergo is a leading provider of Client Lifecycle Management (CLM) software solutions, revolutionizing the way financial institutions utilize client and regulatory technology. With a focus on delivering a faster, compliant, and digital customer experience, Fenergo empowers financial institutions to succeed in the industry.Job DescriptionWe are...

  • Technical Account Manager

    4 weeks ago

    Sydney, New South Wales, Australia Fenergo Full time

    About FenergoFenergo is a leading provider of Client Lifecycle Management (CLM) software solutions, revolutionizing the way financial institutions utilize client and regulatory technology. With a focus on delivering a faster, compliant, and digital customer experience, Fenergo empowers financial institutions to succeed in the industry.Job DescriptionWe are...

  • Senior Technical Account Manager

    2 months ago

    Sydney, New South Wales, Australia CloudFlare Full time

    About the RoleWe are seeking a highly skilled Technical Account Manager to join our Global Customer Support organization. As a Technical Account Manager, you will be responsible for owning the post-contract end-to-end support experience for Cloudflare's most strategic customers. This role requires strong customer service and leadership skills, as well as a...

Technical Account Manager

2 months ago

Sydney, New South Wales, Australia ignite Full time
About the Role

We are seeking a highly skilled Technical Account Manager to join our team at Ignite. As a key member of our technical team, you will be responsible for building and maintaining strong relationships with our external customers, ensuring their technical needs are met and exceeded.

Key Responsibilities
  • Technical Issue Resolution: You will be the primary point of contact for resolving technical issues for our clients, working closely with our technical teams to ensure timely and effective resolution.
  • Customer Relationship Building: You will be responsible for building and maintaining strong relationships with our clients, through regular face-to-face meetings and effective communication.
  • Expectation Management: You will work closely with our clients to understand their technical requirements and manage their expectations, ensuring that their needs are met and exceeded.
  • Change Management: You will support change management initiatives on projects, working closely with our technical teams to ensure a smooth transition.
  • Client Satisfaction: You will work to improve client satisfaction through initiatives such as regular feedback and performance monitoring.
Requirements
  • Account Management Experience: You will have a minimum of 3 years of experience in account management or customer relations, with a proven track record of building and maintaining strong relationships.
  • IT Technical Background: You will have a strong IT technical background, with experience in networking and a good understanding of technical concepts.
  • Trading/Financial Domain Experience: You will have experience working in the trading/financial domain, with a good understanding of the industry and its technical requirements.
  • Relationship Building: You will have a strong ability to build and maintain relationships, with a proven track record of client satisfaction.
  • Incident Management: You will have experience in incident management, with a good understanding of technical issue resolution.
  • Influencing and Negotiation Skills: You will have strong influencing and negotiation skills, with the ability to effectively communicate with clients and technical teams.
What We Offer

We offer a competitive salary and benefits package, commensurate with your experience and abilities. As a Technical Account Manager at Ignite, you will have the opportunity to combine your account management skills and technical knowledge, working with a dynamic and innovative team to deliver exceptional results.