Access Support Specialist

1 week ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $17,430 - $20,920
Job Description

We are seeking a highly skilled and motivated individual to join our team as a Patient Access Representative. In this role, you will be responsible for providing exceptional customer service to patients and families, assisting with registration and insurance verification, and ensuring that all necessary documentation is completed accurately and efficiently.


Required Skills and Qualifications
  • Fundamental Requirements: High school diploma/GED required; one year experience performing customer service or general office support experience in any industry preferred.
  • Desirable Skills: Post high school level coursework in healthcare, accounting, business, public relations or related field preferred; contact or call center experience preferred; experience in Registration, Insurance Verification/Pre-Certification, Financial counseling, Patient Accounts a plus.

Benefits

As a valued member of our team, you will receive a comprehensive benefits package, including medical, dental, vision, life, paid time off, and other benefits. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Our salary range for this position is $17.43/hr - $20.92/hr, with many factors such as years of relevant experience and geographical location considered when determining the starting rate of pay.


Working Conditions
  • Sitting or standing for extended periods up to 12 hours depending on location.
  • Reliable transportation required.
  • Ability to adjust work hours to meet business demands as required.

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