Customer Service Team Manager

4 days ago


Perth, Western Australia Stryker Full time
Job Overview

We are seeking a dynamic Customer Service Team Manager to lead our high-performing team in delivering exceptional service to customers. As a key member of our organization, you will be responsible for managing and mentoring a team of 6 customer service representatives, fostering a positive and results-driven culture.

The ideal candidate will have a strong understanding of customer service operations and experience in managing teams to success. You will be expected to drive process improvements, manage stakeholder relationships, and oversee operational reporting.



  • Perth, Western Australia East Metropolitan Health Service Full time

    Career Opportunities at East Metropolitan Health ServiceWe are seeking an experienced Customer Service Representative to join our team at Royal Perth Hospital.About the Role:As a Customer Service Representative, you will provide exceptional customer service to patients, families, and healthcare staff through effective communication and issue resolution.You...


  • Perth, Western Australia NGARE EMPLOYMENT SOLUTIONS PTY LTD Full time

    About the RoleOur team is looking for a dedicated individual to join our customer service team as a Customer Service Team Lead. In this role, you will be responsible for leading and inspiring a team of customer service professionals to achieve individual and collective targets. You will provide ongoing coaching and mentoring to support career development and...


  • Perth, Western Australia Textron Aviation Full time

    Job Summary:The Customer Service Manager (CSM) serves as main point of contact with the Customer. Works with the Service Center Team to maintain and develop a positive relationship with current and future Customers. Responds to Customer inquiries and is responsible for assuring Customer satisfaction by coordinating with the Service Center Team.Job...


  • Perth, Western Australia Textron Full time

    Job Summary:The Customer Service Manager (CSM) serves as the main point of contact with the Customer. Works with the Service Center Team to maintain and develop a positive relationship with current and future Customers. Responds to Customer inquiries and is responsible for assuring Customer satisfaction by coordinating with the Service Center Team.Job...


  • Perth, Western Australia Cessna Aircraft Company Full time

    Job Description - Customer Service Manager - Perth (330611)Job Number:330611Textron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private...


  • Perth, Western Australia Team Global Express Full time

    About UsWe connect people and communities across Australia and New Zealand through innovative and tailored transport and logistics solutions.Backed by Allegro Funds, we're looking to the future and working towards new and exciting ways to put our customers' businesses at the heart of ours.We're proud to be listed as one of LinkedIn's Top Companies of 2023...


  • Perth, Western Australia Textronaviation Full time

    Job Summary:The Customer Service Manager (CSM) serves as the main point of contact with the Customer. Works with the Service Center Team to maintain and develop a positive relationship with current and future Customers. Responds to Customer inquiries and is responsible for assuring Customer satisfaction by coordinating with the Service Center Team.Job...


  • Perth, Western Australia Textron Full time

    Customer Service Manager - PerthTextron Aviation has been inspiring the journey of flight for nine decades through the iconic and beloved Cessna and Beechcraft brands. We are passionate advocates of aviation, empowering people with the freedom of flight. As you join our legacy as a global leader in private aviation, you'll have opportunities to try new...


  • Perth, Western Australia Team Global Express Pty Ltd Full time

    About the RoleWe are seeking a highly skilled Customer Success Associate to join our team at Team Global Express. As a key member of our customer success team, you will be responsible for delivering exceptional service to our strategic customers.Your Key ResponsibilitiesDevelop and maintain strong relationships with key customer contacts and Strategic...


  • Perth, Western Australia Capricorn Full time

    At Capricorn, we're committed to supporting our Members with the solutions that really matter. As a Customer Service Team Leader, you'll play a crucial role in ensuring efficient handling of Member requests and adherence to compliance requirements.About the RoleThis is an exciting opportunity to join our team and drive business growth by driving team...


  • Perth, Western Australia City of Joondalup Full time

    The City of Joondalup is a dynamic organisation that prides itself on delivering exceptional services to the community. As a Customer Service Team Leader, you will play a pivotal role in supervising customer service operations and ensuring a positive experience for our members and customers.Key responsibilities include:Spearheading the customer service team...


  • Perth, Western Australia Harry Maxwell Full time

    Harry Maxwell has been engaged to conduct an executive search for a Client Service Manager.Our client is dedicated to helping the everyday Australian create a clear and confident picture of their financial future.The Client Service Manager will respond to client inquiries, coordinate client activities, and ensure high service delivery.Key...


  • Perth, Western Australia Team Global Express Pty Ltd Full time

    About the RoleWe are seeking a motivated Logistics Customer Advocate to join our team at Team Global Express. In this role, you will be responsible for advocating on behalf of our customers, ensuring that their needs are met and their expectations exceeded.Your Key ResponsibilitiesAct as a liaison between customers and internal stakeholders, resolving issues...


  • Perth, Western Australia Team Global Express Pty Ltd Full time

    As a Customer Success Partner at Team Global Express, you will play a pivotal role in helping our customers achieve their desired service outcomes while ensuring a positive and seamless experience. Your efforts will foster strong customer advocacy, measured via Net Promoter Scores (NPS).Predominantly located near Perth Airport, you will manage a small...


  • Perth, Western Australia NGARE EMPLOYMENT SOLUTIONS PTY LTD Full time

    Based locally in Balcatta – Free onsite parkingFive weeks Annual LeaveAbout the Business:Sporting the dual crown of Australia's oldest dairy and Australia's most innovative dairy, Brownes Dairy has an opportunity within our Engineering Department for a Control System Automation Lead.Community is at the heart of what we do as we collect over 120 million...


  • Perth, Western Australia Rentokil Pest Control South Africa Full time

    We are seeking a dynamic Customer Care Manager to enhance the relationship between our customers and Rentokil Initial.This role reports to the Customer Service Manager, and you will be expected to grow and sustain the business services portfolio by identifying opportunities for adding service lines and removing barriers to service.Key...


  • Perth, Western Australia Stryker Full time

    About the RoleStryker is a global leader in medical technologies, driven to make healthcare better. As a Customer Service Operations Manager, you will lead a high-performing team responsible for delivering exceptional customer service while making a difference through your work.Your Key ResponsibilitiesManage and mentor a customer service team of 6,...


  • Perth, Western Australia Retailworld Resourcing PTY Ltd. Full time

    Customer Service Delivery Manager | PerthLead and influence a passionate support office team dedicated to excellence in customer service and operational success, both in-store and online.Customer Service Delivery Manager - Support CentreEmpower Teams to Deliver Unparalleled Customer ExperiencesLocally owned WA retailerNational store portfolio with strong...


  • Perth, Western Australia Rentokil Initial Full time

    Company Overview:Rentokil Initial is a global expert in pest, hygiene, and indoor plant care. We are driven by a passion to help protect people, enhance lives, and preserve our planet every day.Job Description:We are seeking an experienced Customer Care Manager to join our team based in Perth on a permanent full-time basis. This role reports to the Customer...


  • Perth, Western Australia Cessna Aircraft Company Full time

    Job Summary:The Aviation Relationship Specialist serves as the primary point of contact with customers. Works closely with the Service Center Team to maintain and develop a positive relationship with current and future customers. Responds to customer inquiries and is responsible for ensuring customer satisfaction by coordinating with the Service Center Team.