Medical Team Lead Position

1 week ago

Adelaide, South Australia beBeeAdministrative Full time $85,000 - $110,000
About the Opportunity

This role presents a unique chance to spearhead and support our medical administration team in delivering exceptional patient experiences and efficient internal services.

As a key member of our organization, you will be responsible for leading administrative workflows, developing new procedures, and mentoring team members to achieve optimal performance.

Key Responsibilities
  • Leadership and Development: Oversee and streamline administrative processes, create innovative solutions, and empower team members through guidance and coaching.
  • Team Support: Assist with talent acquisition, onboarding, and role-based training programs to ensure seamless integration and productivity.
  • Rostering and Coordination: Plan, publish, and coordinate changes to rosters and backfill roles as needed to maintain operational efficiency.
  • Administrative Oversight: Supervise team activities, provide expert support, and resolve issues promptly to ensure smooth operations.
  • Reporting and Recommendations: Provide insightful administrative reporting and recommendations to enhance service delivery and drive continuous improvement.
Requirements
  • A minimum of 3 years of supervisory experience in General Practice, Allied Health, or Specialist Medical Practice.
  • Proven ability to streamline workflows, develop procedures, and create effective forms.
  • In-depth knowledge of medical protocols, practices, and terminology.
  • Exceptional understanding of patient experience principles, practices, and techniques.
  • Familiarity with Medicare/Private fund billing and claims processes.
  • Understanding of the Privacy Act and employment/WHS legislation.
  • Proficiency in Microsoft applications and medical software (preferably Clinic to Cloud).
  • Strong communication, empathy, and leadership skills.
  • Personal attributes aligned with our Core Values: continuous improvement, innovation, emotional intelligence, and teamwork.
  • Certificate IV in Business Administration, Health Administration, or Management, and relevant qualifications.

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