Beverage Service Host

4 days ago

Australia beBeeService Full time $31 - $43

Delivering exceptional service to guests is at the forefront of this role. Ensuring satisfaction through attentive and efficient customer service is key.

The Role
  • Greet and seat guests in a friendly and efficient manner.
  • Explain the menu, current specials, and offerings available.
  • Take and accurately process food and beverage orders, communicating dietary requirements effectively.
  • Monitor and address guest needs and preferences throughout their dining experience.
  • Serve food and beverages promptly and in accordance with service standards.
  • Supply, dispense, mix and sell liquor to guests.
  • Maintain a clean and welcoming environment by clearing plates and glasses, wiping down tables and chairs, etc.
  • Process transactions accurately using the POS system.
  • Set up and pack down of restaurant and event enquiries when needed.
  • Adhere to food safety and Responsible Service of Alcohol compliance standards.
  • Collaborate with kitchen staff and other team members to ensure smooth service operations.
About You
  • Customer Service: Excellent interpersonal skills to create a positive guest experience.
  • Communication: Clear and effective verbal communication skills to interact with guests and team members.
  • Problem-Solving: Quick thinking and effective problem-solving abilities to address issues that arise during service.
  • Teamwork: Ability to work effectively with colleagues to ensure smooth operations.
  • Attention to Detail: Accuracy in order taking, preparation, and service to ensure customer satisfaction and compliance with safety standards.
  • Adaptability: Flexibility to handle varying customer volumes, guest requests, and varying shifts.
  • Time Management: Manage multiple tasks simultaneously and efficiently allocate and prioritise time and resources.
  • Knowledge: Understanding of the sequence of service and strong product knowledge of all the food and beverage menus.
  • Technical Skills: Proficiency in using Point of Sale (POS) systems and handling cash transactions.

A competitive remuneration package will be provided.

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