Current jobs related to Technical Services Specialist - Docklands, Victoria - Fujitsu

  • Technical Lead

    3 weeks ago

    Docklands, Victoria, Australia WNS Global Services Full time

    Job Title: Technical LeadJob Summary:We are seeking a highly skilled Technical Lead to join our team at WNS Global Services. As a Technical Lead, you will be responsible for leading the technical aspects of our projects, ensuring that they are delivered on time, within budget, and to the highest quality standards.Key Responsibilities:Technical Leadership:...

  • Technical Lead Consultant

    2 weeks ago

    Docklands, Victoria, Australia WNS Global Services Full time

    Job Title: Technical Lead ConsultantJob Summary:We are seeking a highly skilled Technical Lead Consultant to join our team at WNS Global Services. As a Technical Lead Consultant, you will be responsible for leading technical projects and ensuring that they are delivered on time, within budget, and to the required quality standards.Key Responsibilities:Lead...

  • Technical Lead Consultant

    3 weeks ago

    Docklands, Victoria, Australia WNS Global Services Full time

    Job Title: Technical Lead ConsultantJob Summary:We are seeking a highly skilled Technical Lead Consultant to join our team at WNS Global Services. As a Technical Lead Consultant, you will be responsible for leading technical projects and teams, ensuring the delivery of high-quality solutions that meet our clients' needs.Key Responsibilities:Technical...

  • Technical Horticulture Support Specialist

    7 days ago

    Docklands, Victoria, Australia Bendigo Kangan Institute Full time

    About The Role:Bendigo Kangan Institute is committed to providing quality vocational education and training in horticulture. We are seeking an experienced Horticulture Support Specialist to assist our teaching department in delivering exceptional programs. The successful candidate will have a strong background in horticulture, with expertise in developing...

  • Technical Lead Consultant

    3 weeks ago

    Docklands, Victoria, Australia WNS Global Services Full time

    Job SummaryThe Lead Technical Consultant will be responsible for leading the technical aspects of projects, including requirement gathering, analysis, and design integration. The ideal candidate will have a strong understanding of agile development methodologies and be able to lead the development team to deliver high-quality solutions.Key...

  • Technical Leadership Position

    3 days ago

    Docklands, Victoria, Australia WNS Global Services Full time

    Job Title: V-Lead Technical ConsultantAbout the Role:We are looking for a highly skilled Technical Consultant to lead our team in delivering exceptional solutions to our clients. As our ideal candidate, you will have a strong background in technical consulting, with expertise in requirement gathering, analysis, and design integration.Key...

  • Senior Technical Solutions Architect

    7 days ago

    Docklands, Victoria, Australia WNS Global Services Full time

    **Job Title:** Technical Solutions LeadAt WNS Global Services, we are seeking a skilled Technical Solutions Lead to join our team. As a Technical Solutions Lead, you will be responsible forRequirement gathering and analysis to understand customer needs and develop solutions.Design integration requirements with other third-party platforms to ensure seamless...

  • IT Technical Support Specialist

    18 hours ago

    Docklands, Victoria, Australia affix Group Full time

    Job OverviewThe Affix Group is seeking a skilled Field Service Engineer to join their team in the APAC region. This role will involve delivering technical expertise, troubleshooting, and maintenance for all end-user touchpoints, as well as mentoring junior IT team members.Key ResponsibilitiesDeliver technical expertise, troubleshooting, and maintenance for...

  • Advanced Technical Solutions Lead

    1 week ago

    Docklands, Victoria, Australia WNS Global Services Full time

    Job Title: Technical Consulting ExpertThe Technical Consulting Expert will be responsible for requirement gathering and analysis, integration with third-party platforms, and designing data models.They will also define architectural and development standards, prepare technical specifications, and perform code reviews.Additionally, the Technical Consulting...

  • Technical Analyst Position

    2 weeks ago

    Docklands, Victoria, Australia Link Group Full time

    About the RoleThe successful candidate will play a key role in our team as a Technical Analyst, providing analysis of business requirements to produce functional specifications for required system changes. This position will assist business and technical stakeholders in clarifying requirements and identifying alternative solutions, ensuring seamless...

  • Technical Leadership Role for Agile Development

    18 hours ago

    Docklands, Victoria, Australia WNS Global Services Full time

    Job DescriptionThe Lead Technical Consultant will play a pivotal role in driving the technical strategy and direction of our projects. This individual will be responsible for leading cross-functional teams, developing technical roadmaps, and ensuring seamless integration with existing systems.Key Responsibilities:Drive technical requirement gathering and...

  • Service Delivery Specialist

    2 weeks ago

    Docklands, Victoria, Australia Link Group Full time

    At Link Group, we're seeking a talented Service Delivery Specialist to join our team. As a key player in our commitment to delivering exceptional member experiences, you'll play a pivotal role in addressing member enquiries, providing expert guidance, and resolving issues.This is a Full Time Fixed Term Contract. Key responsibilities will include:Member...

  • IT Specialist

    2 weeks ago

    Docklands, Victoria, Australia JB Hi-Fi Full time

    Job Opportunity:We are seeking a highly skilled IT Specialist to join our team at JB Hi-Fi Business. As a key member of our team, you will be responsible for the administration and maintenance of school networks and ICT environments.About the Role:Full-time, part-time, and casual positions availableWork onsite in Victorian school environments as a technical...

  • IT Field Services Specialist

    4 weeks ago

    Docklands, Victoria, Australia affix Group Full time

    Job DescriptionThe StoryAffix Group is a leading healthcare and pharmaceutical business representing some of the world's largest medical brands. With a number of vertical businesses across wholesale and retail pharmaceuticals, the company is experiencing significant growth and expansion across the APAC region.The RoleThis role will be responsible for...

  • Senior Technical Lead

    3 weeks ago

    Docklands, Victoria, Australia Nomiso Full time

    About NomisoNomiso is a product and services engineering company that empowers and enhances the lives of our customers through efficient solutions for their complex business problems. We are a team of Software Engineers, Architects, Managers, and Cloud Experts with expertise in Technology and Delivery Management.Our MissionWe encourage entrepreneurial spirit...

  • Operations Specialist

    4 weeks ago

    Docklands, Victoria, Australia Chubb Insurance Australia Limited Full time

    Job DescriptionChubb Insurance Australia Limited is committed to fostering an inclusive and diverse workplace, where everyone feels valued and respected. We strive to create a work environment that is flexible, equitable, and supportive of all employees.We are seeking an experienced Operations Specialist to join our team. As an Operations Specialist, you...

  • Shell Card Customer Service Representative

    3 weeks ago

    Docklands, Victoria, Australia Coles Full time

    pbAbout the Team/b/ppViva Energy Retail, Australia's largest single branded mobility and convenience retail network, is seeking a Customer Service Specialist to join their Shell Card team. This is an exciting opportunity to work with a growing and diversifying company that is committed to helping people reach their destination./ppbAbout the Role/b/ppThe...

  • IT Support Specialist

    4 weeks ago

    Docklands, Victoria, Australia TSA Group Full time

    About the RoleWe are seeking a highly skilled and motivated IT Support Specialist to join our team at TSA Group. As a key member of our technical support team, you will be responsible for providing technical assistance and support to our staff and clients.Key ResponsibilitiesProvide first-line technical support for all IT-related issues and problemsProvide...

  • Training and Support Specialist

    1 month ago

    Docklands, Victoria, Australia Estia Health Full time

    Job Summary: Training and Support SpecialistAs a key member of the Estia Health team, the Training and Support Specialist - Customer Engagement will play a pivotal role in delivering comprehensive training on business processes and systems to enhance operational efficiency and quality of interactions with residents and families.About the RoleThis position...

  • Technical Leadership Position

    19 hours ago

    Docklands, Victoria, Australia Open Universities Australia Full time

    Job OverviewWe are seeking an experienced Staff Engineer to join our team as a technical leader and provide guidance in the development of new features and large-scale initiatives.About the RoleIn this role, you will design, implement, and maintain our web-based systems within a collaborative environment. You will work closely with the product development...

Technical Services Specialist

2 months ago

Docklands, Victoria, Australia Fujitsu Full time
About the Role

The position is for an experienced candidate that has demonstrated capabilities and experience operating in a 3rd level engineering role. As Technical Services Specialist, you will be accountable for delivering an exceptional level of service to our consumers of our Modern Workplace services.

Key Responsibilities
  • Maintain the managed End User Computing environment for Fujitsu Customers
  • Microsoft identity management (AzureAD, AD Connect, ADFS and Microsoft Identity Manager)
  • Modern business collaboration tools in the Office 365 suite Teams, Planner, Groups, Exchange Online, SharePoint Online, Yammer etc.
  • Collaboration and video conferencing solutions like Teams, and ancillary systems like Poly, Cisco and Zoom
  • Enterprise mobility and endpoint management solutions (MECM, Intune, and other MDM solutions)
  • Email security and archive technologies (Office 365 ATP/EOP)
  • Perform implementation activities from technical designs to meet project or service delivery requirements
  • Resolve routine and ad-hoc customer enquiries, ensuring established processes/systems are followed
  • Escalate/De-escalate issues to relevant team(s) or person(s) as necessary, to deliver requirements and to expectations
  • Create, maintain, and contribute to documentation & knowledge articles
  • Assist with the development and enhancement of relevant standards, procedures, and guidelines
  • Where possible identify and contribute to Customer Service Improvement Plans (CSIPs)
  • Provide support to multiple customers and in different locations
  • When required provide backfill for other support teams and staff
  • After-hours and weekend work may be required
  • Personal and team administration duties are completed in a timely manner, and in accordance with company policy including timesheets, leave, overtime, on-call, time in-lieu and expense claims
  • Other reasonable duties as directed
About YouTechnical Competencies
  • Strong technical skills in PC hardware and software
  • Strong Scripting ability (PowerShell, VBScript, Batch)
  • Strong experience administering Active Directory and Group Policy
  • Strong knowledge of Windows OS
  • Strong technical knowledge of Microsoft Endpoint Configuration Manager
  • including and Microsoft Endpoint Manager (Intune).
  • Experience with facilitating large and enterprise scale software
  • deployments
  • Working Knowledge of Incident, Problem, Change and Configuration
  • Management (ITIL) processes
  • Excellent documentation skills, for user training and technical
  • documents
  • Demonstrates specific knowledge of the function and makeup of MS
  • SharePoint
  • Extensive knowledge of core collaboration services in Office 365
  • Extensive knowledge of core AzureAD identity management
  • Working knowledge of AzureAD identity and authentication technologies
Desired
  • Tertiary education
  • Relevant industry certification viewed favourably
  • ITIL V3/V4 Certification
  • M365 / O365 Certifications
Advantageous
  • Experience MAC OS operating systems using JAMF
  • Intermediate knowledge of application packaging technologies
Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

  • We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI (Australian Workplace Equality Index) Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in class reward and recognition programs flexible work, volunteering leave and more.
  • We live our values of aspiration, trust and empathy, all day, every day.