Customer Service Representative
2 weeks ago
About the Role
The Customer Service Representative will be the first point of contact for our Members and an array of visitors to the Club, providing exceptional service and ensuring a positive experience at every interaction.
This is a diverse role that requires understanding and keeping up-to-date with everything that's going on in the Club. The ideal candidate will have excellent communication skills, be immaculately presented and able to adapt to changing priorities.
Responsibilities:
- Providing exceptional customer service
- Handling membership inquiries and issues
- Assisting with events and functions
- Maintaining accurate records and reports
Requirements:
- Minimum 2 years' experience in a similar role
- Courteous and friendly manner
- Exceptional personal presentation
- Interest in the health and fitness industry
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