Customer Experience Manager

5 days ago


Mona Vale, New South Wales, Australia Dan Murphy's Full time
Company Overview

Dan Murphy's is a leading retailer in the Northern Beaches, known for its exceptional customer service and exciting store experiences. We're part of the Endeavour Group, a dynamic network of retail businesses that share a passion for creating moments that bring people together.


Job Description

We're seeking a passionate Customer Experience Manager to join our team. As a key leader in-store, you'll be responsible for motivating and developing your team to deliver world-class customer experiences that drive loyalty and revenue growth. Your focus will be on creating tailored in-store experiences and inspiring merchandising that keeps our community coming back.


Key Responsibilities:
  • Motivate and lead your team to achieve outstanding customer satisfaction and loyalty results
  • Develop and implement effective strategies to increase sales and revenue growth
  • Collaborate with cross-functional teams to drive business objectives and initiatives
  • Cultivate a positive and inclusive store culture that encourages teamwork and innovation

Requirements and Qualifications

To succeed in this role, you'll need:

  • A proven track record in retail leadership and customer experience management
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and make sound decisions under pressure
  • Strong analytical and problem-solving skills

What We Offer

We're committed to supporting our people's career development and well-being. As a Dan Murphy's employee, you can expect:

  • An exclusive discount card for Dan Murphy's, BWS, and other Endeavour Group brands
  • Access to our Employee Assistance Program for critical incident support, career guidance, and more
  • Opportunities to grow your career within Dan Murphy's and the wider Endeavour Group network


  • Mona Vale, New South Wales, Australia Dan Murphy's Full time

    About UsAt Dan Murphy's, we're passionate about delivering an exceptional customer experience that keeps our community coming back for more. As a Customer Experience Manager, you'll play a critical role in crafting tailored in-store experiences and inspiring merchandising that sets us apart from the rest.We're seeking a talented people leader who shares our...


  • Mona Vale, New South Wales, Australia Dan Murphy's Full time

    Transformative Opportunities AwaitDan Murphy's is committed to elevating the customer experience through innovative in-store strategies and inspired merchandising. As a Customer Experience Manager, you'll be instrumental in driving this vision forward, working closely with your team to create tailored experiences that exceed expectations.This is an excellent...


  • Mona Vale, New South Wales, Australia Framers Warehouse Full time

    Role PurposeThis on-site position is responsible for crafting high-quality picture frames and delivering exceptional customer experiences at Framers Warehouse.The successful candidate will possess a strong understanding of framing techniques, wood working skills, and excellent communication abilities.Key ResponsibilitiesFraming and mounting artworksProviding...

  • Territory Manager

    8 hours ago


    Mona Vale, New South Wales, Australia DuluxGroup Ltd. Full time

    Our companyProudly part of the DuluxGroup, Selleys is a market leading brand with 75 years of world class quality and product innovation. We have an extensive product range that is sold via both trade and retail channels and have recently expanded the business globally. People are at the core of what we do; if you are looking for a fast growth environment...

  • Territory Manager

    8 hours ago


    Mona Vale, New South Wales, Australia DuluxGroup Full time

    Our companyProudly part of the DuluxGroup, Selleys is a market leading brand with 75 years of world class quality and product innovation. We have an extensive product range that is sold via both trade and retail channels and have recently expanded the business globally. People are at the core of what we do, if you are looking for a fast growth environment...


  • Mona Vale, New South Wales, Australia DuluxGroup Full time

    Dedicated to delivering exceptional results and building strong relationships with our customers.We are a market-leading brand with a rich history of innovation and quality.This exciting opportunity has arisen due to an internal promotion, and we are seeking a highly motivated individual to join our Selleys Retail Sales team as a Territory Manager.As a key...

  • Account Manager

    4 hours ago


    Mona Vale, New South Wales, Australia DuluxGroup Ltd. Full time

    Company OverviewDuluxGroup Ltd. is a market leading brand with 75 years of world class quality and product innovation.We have an extensive product range that is sold via both trade and retail channels and have recently expanded the business globally.Your RoleThis diverse role will manage a portfolio of accounts, supporting our Bunnings and independent...


  • Mona Vale, New South Wales, Australia DuluxGroup Full time

    Our company is a leading brand within the DuluxGroup, renowned for 75 years of world-class quality and product innovation.We have an extensive product range that spans both trade and retail channels. Our global expansion has opened up new opportunities for growth and development.This role will see you working as part of our Selleys Retail Sales team,...


  • Mona Vale, New South Wales, Australia Coles Group Full time

    Coles has introduced a career-defining retail leadership program to transform passionate retail leaders into our next generation of Store Managers.Grow your career as a retail leader with a place in our Store Manager Accelerator Program (SMAP).About The Program Are you ready to take your career to the next level? The Store Manager Accelerator Program (SMAP)...


  • Mona Vale, New South Wales, Australia DuluxGroup Ltd. Full time

    Skill RequirementsTo be successful in this role, you will need:Essential SkillsAbility to understand a wide range of products and offerings across all channelsStrong customer service, sales, and planning skillsProficient PC and Microsoft Office skillsExposure to using sales CRMsWillingness to travel (and be away from home for a week) once every six...


  • Mona Vale, New South Wales, Australia DuluxGroup Full time

    We are a market-leading brand with a rich history of innovation and quality, dedicated to delivering exceptional results and building strong relationships with our customers.This exciting opportunity has arisen due to an internal promotion, and we are seeking a highly motivated individual to join our Selleys Retail Sales team as a Territory Manager.As a key...


  • Mona Vale, New South Wales, Australia DuluxGroup Full time

    Welcome to our dynamic and fast-paced organization, where innovation and quality are at the forefront of everything we do.We are a leading brand within the DuluxGroup, with a reputation for excellence and a passion for delivering outstanding results.This role offers a unique opportunity to join our Selleys Retail Sales team as a Territory Manager, working...


  • Mona Vale, New South Wales, Australia DuluxGroup Ltd. Full time

    About This OpportunityThis is an exciting opportunity for a Territory Manager to join our Selleys Retail Sales team and take on a diverse role managing a portfolio of accounts.As a key member of our team, you will work closely with our State Sales Manager to achieve commercial growth and build strong relationships with customers.ResponsibilitiesManage a...


  • Mona Vale, New South Wales, Australia Dan Murphy's Full time

    Fueling Growth Through Exceptional ServiceDan Murphy's is dedicated to delivering unparalleled customer experiences, and we're looking for talented individuals to join our team as Customer Experience Managers. In this role, you'll have the opportunity to make a lasting impact by crafting tailored in-store experiences that drive loyalty and revenue...


  • Mona Vale, New South Wales, Australia Dan Murphy's Full time

    Innovative Spirit SoughtDan Murphy's is on a mission to revolutionize the retail experience, and we need visionary leaders like you to help us achieve our goals. As a Customer Experience Manager, you'll be responsible for crafting innovative in-store experiences that captivate our customers and set us apart from the competition.This is an exceptional...

  • Personal Banking

    5 days ago


    Mona Vale, New South Wales, Australia Westpac Full time

    Job DescriptionWork as part of a diverse, inclusive and vibrant teamBegin a long-lasting career in Banking and Finance with WestpacGet things happening for our customers – and your careerFull and part-time roles availableWestpac Group offers a range of opportunities for people who want to make a difference, speak their truth and grow their career We have a...


  • Mona Vale, New South Wales, Australia Northern Beaches Council Full time

    Division: Transport & AssetsBusiness Unit: Property, Buildings & Beach ServicesTitle: Team Leader, Cemeteries, Permanent - Full-time Role, 35 hours per weekSalary Range: $98,787.69 to $114,807.35 per annum + super (subject to skills and experience)Who we are:Stretching from Palm Beach to Manly, the Northern Beaches boasts more than half of all the beaches in...


  • Mona Vale, New South Wales, Australia Northern Beaches Council Full time

    Job Description:The key focus areas of this role include:Manage and oversee all aspects of cemetery operations, including grounds maintenance, burial services, customer service, and administrative tasks.Work closely with families to provide compassionate and professional assistance in all aspects of their cemetery needs, including plot selection, burial...

  • Picture Framer

    1 day ago


    Mona Vale, New South Wales, Australia Framers Warehouse Full time

    Company Details:We are a small, premium custom picture framer providing a complete service from design to delivery.Role DescriptionThis is a full-time on-site role located in Mona Vale, NSW for a Picture Framer at Framers Warehouse. The Picture Framer will be responsible for framing artwork, woodworking, providing customer service, and selecting appropriate...


  • Mona Vale, New South Wales, Australia Framers Warehouse Full time

    Company OverviewFramers Warehouse is a premium custom picture framer providing a complete service from design to delivery.We are dedicated to delivering exceptional results and building long-lasting relationships with our clients.Job DescriptionThe Picture Framer will be responsible for framing artwork, woodworking, providing customer service, and selecting...