
Learning Facilitator
1 day ago
Training Expert
">Job Summary">We are seeking a skilled Training Specialist to deliver high-quality training programs across multiple software platforms, driving client engagement and supporting our reputation as industry leaders.
">Key Responsibilities">- ">
- Deliver Tailored Training Sessions: Collaborate with clients to create customized training sessions across various platforms, ensuring they achieve their business objectives.">
- Lead Structured Training: Develop and execute comprehensive training plans for Box, Dice, Vault, Agora Insights, and Secure Sign, catering to the needs of diverse clients.">
- Manage Monthly Update Webinars: Coordinate with internal stakeholders to design and deliver current and relevant content to clients, solidifying our position as industry thought leaders.">
- Paid Training Engagements: Ensure all paid training projects are completed to the highest standard across supported platforms.">
- Process Workflows: Establish and maintain process workflows related to training delivery to ensure consistency and quality.">
- Onboarding and Long-Term Training Programs: Coordinate onboarding and long-term training initiatives for enterprise clients, fostering their growth and success.">
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- At Least 2 Years' Experience: In a role involving training or facilitation, preferably in a SaaS and client-facing environment.">
- Leadership and Communication: Ability to lead training sessions in front of groups, both in-person and online.">
- SaaS Platforms: At least 1 year of experience working with SaaS platforms.">
- Project Management: Demonstrated ability to manage multiple concurrent training projects with competing priorities, focusing on quality and timeliness.">
- Technological Savvy: Proficiency in learning new systems quickly.">
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- Familiarity with Real Estate CRM: Knowledge of real estate CRM platforms and industry terminology.">
- Enterprise Onboarding: Experience with enterprise onboarding workflows and documentation.">
- Cross-Functional Tools: Familiarity with tools like Zendesk, Process Street, Confluence, and Jira.">
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