Expert Customer Solution Advisor

2 weeks ago

Bendigo, Victoria, Australia beBeeCustomerFocused Full time $90,000 - $130,000
About Us

We are a bank that cares about our customers and the community.

Our vision is to become Australia's bank of choice, delivering exceptional customer service and helping our customers thrive.

The Personal Banker role is an exciting opportunity for you to make a real impact in our customers' lives and contribute to our collective purpose of feeding into prosperity, not off it.

Key Responsibilities
  • Deliver personalized solutions to customers based on their needs and circumstances
  • Build relationships and rapport with customers and colleagues quickly
  • Analyze situations to find the right solutions for our customers
  • Maintain up-to-date knowledge of financial products and services
Requirements
  • Extensive experience in customer service or sales environment
  • Able to build strong relationships and communicate effectively with customers and colleagues
  • Eager to understand and share what makes us different as a bank
  • Understanding of financials and business performance
  • Experience in consumer lending and banking industry - a plus but not essential
Benefits
  • Great benefits package
  • Work-life balance and flexibility
  • On-the-job training and development opportunities
About the Role

This is a permanent, full-time position located at Mitchell St. The roster is 76 hours per fortnight.

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