Client Service Representative

3 weeks ago


Epping, Australia Credit Union Australia Full time
About the Role
Great Southern Bank prioritizes customer satisfaction, aiming to make owning a home a reality for all Australians. This is achieved through a strong brand, innovative products, and exceptional service.

Our Client Service Representative plays a pivotal role in supporting this goal. Based in our Epping branch, you will serve as the primary point of contact for customers, providing tailored support for their retail banking needs.

This sales-oriented position involves more than just processing transactions and inquiries. You will challenge yourself daily to generate leads, drive sales and lending results, and help customers achieve their financial objectives through our range of savings, insurance, and personal lending products.

To succeed in this permanent full-time, sales and lending role, you must demonstrate enthusiasm for:
-Embracing new learning opportunities, such as product knowledge and process enhancements
-Exceeding customer expectations with each interaction
-Building relationships within your community
-Identifying solutions that meet customer needs by pairing products with services
-Delivering results that drive customer financial success
-Maintaining compliance and adhering to policies and regulations to safeguard customers

Reward and Benefits

We foster a diverse and inclusive workplace where employees feel valued, connected, and respected. We prioritize employee well-being, offering an array of incentive programs, training opportunities, and a comprehensive benefits package, including discounts on financial products, health and wellness initiatives, unique leave arrangements, and more.

We also recognize and reward outstanding contributions, from Employee Appreciation Day to Values Awards and eCards celebrating team and individual achievements. Our Employee Groups support diversity and inclusivity, ensuring every team member can be their authentic self.

Learn more about our company culture and benefits by visiting our careers site. If this opportunity aligns with your goals, apply online below.

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