Retail Store Operations Manager
3 weeks ago
We are seeking a highly skilled and motivated Retail Store Operations Manager to join our team at Ten Tops. As a key member of our management team, you will be responsible for driving store sales and controlling expenses, while ensuring exceptional customer service and maintaining a clean and safe store environment.
Key Responsibilities- Lead and manage the customer service team to ensure excellent customer experience and achieve sales goals
- Oversee store operations, including opening and closing procedures, stock management, and cash handling
- Assist in supervising all team members, providing training, coaching, and development opportunities
- Drive key metrics: sales, margin, and expense control
- Recent relevant work experience in retail or a related field
- Demonstrated ability to provide excellence in customer service
- Ability to multi-task, direct, and manage people
- Creative thinking and problem-solving skills
- Solid numeracy skills and attention to detail
We are looking for someone with high presentation and professionalism, excellent communication skills, and an extrovert personality. You should be able to connect with people, maintain a positive attitude under pressure, and have a strong culture of safety.
Estimated SalaryThe estimated annual salary for this role is $65,000-$75,000, depending on experience.
About UsTen Tops is a unique retail chain offering everything in-store for $10 or less. We strive to save customers BIG on everyday items across various categories.
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