Senior Multi-Site Retail Operations Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeRetail Full time $90,000 - $120,000
Retail Operations Manager

We are seeking an experienced Retail Operations Manager to lead and support retail operations across multiple sites.

The successful candidate will possess deep expertise in retail systems, POS technologies, store merchandising, inventory and stock management.

This role operates on a 5-2 roster based in our corporate office hub, with regular travel throughout the region.

  • Provide retail and merchandising support across multi-site retail and tavern/bar departments.
  • Key stakeholder engagement across internal Supply Chain team.
  • Lead retail initiatives and project planning.
  • Develop and train staff in retail operations, POS systems, and stock ordering.
  • Align retail offerings with client expectations and contractual obligations.
  • Implement and monitor retail standards, pricing strategies, and merchandising requirements.
  • Analyse staffing efficiencies and optimise resource allocation.
  • Conduct regular site visits and support refurbishments and new installations.
  • Maintain required licences and support mobilisation efforts.
  • Oversee monthly POS reporting and data integrity.
  • Support invoicing processes and financial reporting.

Qualifications:

  • Certificate II (or higher) in Retail Services/Management.
  • Certificate-level qualification in Hospitality or Business (desirable).

Experience:

  • Relevant retail operations / management experience within large grocery sector, petrol and convenience multi-site operations, or franchise environments.
  • High-volume hospitality or accommodation operations experience is also highly regarded.
  • Proficiency in retail stock inventory systems, POS.
  • Strong understanding of retail systems and change management.
  • Experience in training and leadership.

Skills:

  • Positive, solutions-focused mindset.
  • Strong analytical skills for trend and data analysis.
  • Excellent communication and collaboration abilities.
  • Effective organisational and project management skills.
  • Proficiency in Microsoft Office and retail POS systems.
  • Strong problem-solving, decision-making, and troubleshooting capabilities.
  • Results-driven with high resilience.

Benefits:

We offer a dynamic work environment and opportunities for career growth and development.

About Us:

We are a leading provider of retail services.

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