Pet Care Transport Professional

6 days ago

Sawyers Gully, Australia beBeeCustomer Full time $45,000 - $60,000
Pet Care Specialist

As a leading provider of pet care services, we set the benchmark for excellence in ensuring every pet receives top-notch care and enrichment during their stay.

Our team is deeply committed to delivering exceptional care to every furry friend that comes through our doors. We are seeking a dedicated individual to join our team and provide a premium pet transport service to the local community.

The ideal candidate will be available to work flexible hours Monday through Friday, with shifts starting at 3am to accommodate pet transport needs, including driving to and from Sydney across various traffic conditions. Availability during school holiday periods is required.

Key Responsibilities:

  • Transport animals from client homes to our facility
  • Interact professionally with customers
  • Handle animals according to company policies and procedures
  • Follow collection procedures and protocols
  • Optimize collection and drop-off schedules
  • Follow up on queries and abandoned bookings
  • Check animals in and out
  • Respond to emails and phone calls

Requirements:

  • Experience handling dogs and cats is highly regarded
  • Honest with strong attention to detail
  • Excellent interpersonal and communication skills
  • Outstanding customer service skills
  • Ability to safely drive long distances
  • Problem-solving skills
  • Willingness to attend training and professional development opportunities
  • Full Australian driver's license

What We Offer:

  • Passionate about pets?
  • Opportunities for career growth and internal promotions
  • Extensive training to enhance your skills
  • Discounts on shop items and services
  • Performance-based bonuses for leaders
  • A structured induction program for success
  • An Employee Assistance Program (EAP) offering free confidential counselling
  • A positive and supportive work environment

How to Apply:

Include a cover letter explaining why you're the right fit. If you don't meet all criteria, tell us how your skills can transfer.

Shortlisted candidates will be invited to complete a one-way video interview.

We look forward to receiving your application.

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