Exceptional Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as an Optical Assistant. This is a fantastic opportunity for someone who is passionate about delivering exceptional patient care and providing an affordable, unique, and fashionable product to all.
Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand, and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique, and fashionable product to all.
We are an ambitious, solutions-focused, and energetic group passionate about making a positive difference to communities needing access to this important service. Our in-house designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.
About the RoleThe successful candidate will receive comprehensive training and have the support of our dedicated team every step of the way. They will be expected to actively engage with customers, identify their needs, and deliver top-notch service, aiming not only to meet but exceed sales targets.
- Sales Performance: Actively interact with customers to understand their requirements and provide expert eyewear styling advice.
- Team Support: Offer assistance to fellow team members, contributing to a harmonious work environment.
- Brand Awareness: Take proactive steps to elevate the visibility and awareness of our brand.
This role is ideal for someone interested in obtaining healthcare experience in a familiar retail setting. The successful applicant will possess:
- Retail Acumen: Proven background in a fast-paced retail setting.
- Effective Communication: Direct and easy-to-understand communication, complemented by outstanding listening skills.
- Drive and Enthusiasm: High level of motivation that is infectious, bringing a positive and friendly vibe wherever you go.
- People Skills: Ability to connect with people, marked by approachability and empathy.
- Customer Focus: Passionate about delivering top-tier customer service in every interaction.
- Flexibility: Availability extends to late evenings and weekends.
If you are passionate about delivering exceptional patient care and providing an affordable, unique, and fashionable product to all, please apply. We look forward to reading your application.
Due to the high volume of applications we typically receive for our roles, we can only respond to shortlisted applications. However, by applying for this role, you will have joined our talent community, which will enable us to consider you for other opportunities.
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