Workplace Ambassador

2 weeks ago

Chadstone, Victoria, Australia Vicinity Centres Full time

Role Overview

The Workplace Concierge will play a vital role in delivering exceptional customer service to employees and visitors, ensuring a seamless and welcoming experience within the workplace.

Key Responsibilities

  • Customer Service: Provide professional and courteous assistance to employees and visitors, addressing inquiries and resolving issues promptly.
  • Meeting Room Management: Coordinate and schedule meetings, events, and office activities, including room bookings and catering arrangements.
  • Concierge Services: Welcome guests, team members, and visitors, providing a unique and warm reception experience.
  • Office Management: Ensure the office environment remains clean and professionally presented, conducting regular floor walks to check for maintenance and cleanliness issues.

Requirements

  • Demonstrated experience in customer service or a similar role, showcasing the ability to handle inquiries and resolve issues effectively.
  • Proven track record in managing office resources and supplies, ensuring they are well-organized and maintained.
  • Experience in coordinating and executing events or meetings, including managing logistics and details.

What We Offer

  • Flexible working options
  • Birthday leave & purchased additional leave
  • $1,000 worth of VCX securities rewarded for eligible team members
  • Internal mentoring program
  • Generous Parental Leave

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