
Retail Store Supervisor
2 weeks ago
We are seeking an ambitious and results-driven professional to join our team as a Boutique Manager Assistant.
About the Role- The ideal candidate will have a strong background in management, with at least 6 months of experience in a retail environment.
- They will be responsible for managing Brow and Beauty Experts, motivating staff, and delegating roles to ensure sales targets are met and high customer service standards are maintained.
- Additionally, they will be expected to achieve counter and service sales targets, make connections with customers, and demonstrate products.
- The successful candidate will also be responsible for maintaining a clean and hygienic counter and displays, as well as ensuring staff rotas are completed fairly and on a monthly basis.
- Management: Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met and high customer service standards are maintained.
- Sales Goals: Achieving counter and service sales targets agreed with the area manager, making connections with customers, demonstrating products.
- Teamwork: Through daily team meetings, effective communication, and recognition of positive work, ensuring the in-store teams remain motivated and work to achieve individual and counter targets.
- Promotion and Special Events: Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
- Stock: Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
- Communication: Responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
- Administration: Ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
- Staff Rotas: Ensuring staff rotas are completed fairly and on a monthly basis.
- Hygiene and Housekeeping: Ensuring the counter and displays are kept clean and hygienic at all times.
- The ideal candidate will possess:
- Dynamism: A dynamic and enthusiastic approach to their work.
- Passion: A passion for makeup and retail.
- Results Orientation: A result-oriented attitude, who likes a challenge.
- Customer Focus: A desire to provide a unique customer experience.
- Flexibility: Flexible availability, including weekends, late nights, Bank holidays, and holiday periods.
- Minimum Requirements: Minimum 6 months of retail experience and minimum 6 months of management experience.
- Product Discount: Enjoy discounts on our products.
- Staff Sale: Take part in exclusive staff sales.
- New Launch Gratis: Receive free access to new product launches.
- Annual Leave: Enjoy annual leave and time off.
- Training: Full training provided to support your development.
- Refer a Friend Scheme: Earn rewards for referring friends.
- Competitive Commission Scheme: Participate in a competitive commission scheme.
At our company, we value feeling good and belonging. If you share these values, we would love to hear from you.
We use video interviews as part of our recruitment process.
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