Chief Experience Officer

3 days ago

Dubbo, New South Wales, Australia beBeeLeadership Full time $160,000 - $240,000
Job Description

We are seeking a visionary leader to shape the experiences of our guests. As the General Manager for The Ghan, you will be responsible for leading the on-board and off-train experiences, managing Net Promoter Scores, and inspiring a passionate team.

  • Develop and curate unforgettable experiences for our guests.
  • Proactively manage guest service to consistently exceed expectations.
Required Skills and Qualifications

To succeed in this role, you must be:

  • Strategic and organized, with a focus on both immediate needs and long-term objectives.
  • Committed to enhancing the guest experience, aligning every action with our promise of 'sharing special places and shaping lasting memories'.
  • An inspirational leader, skilled at fostering a collaborative and motivated team environment.
  • Attuned to safety, risk management, and compliance, ensuring a secure and welcoming atmosphere for guests and staff alike.
What We Offer
  • Generous discounts on Journey Beyond travel and experiences.
  • An attractive salary.
  • Study Assistance Policy.
  • A career with opportunities for progression, transfers, and secondments.
  • Employee Referral Policy.
  • Private Health discounts.
  • Employee Assistance Program.
  • Discounts on merchandise.
  • Parental Leave Program.
  • Purchased Leave Policy.
How To Apply

If you are interested in this role, please forward an up-to-date copy of your CV.

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