Human Resource Operations Specialist

14 hours ago

Geelong, Victoria, Australia beBeeAdministrative Full time $84,208 - $105,848

As a key player in ensuring exceptional guest experiences, you will play a vital role in our HR operations. Your responsibilities will include assisting the Human Resources Manager and departmental managers in all areas of HR operations, providing key clerical and administrative support in recruitment, onboarding, learning & development, performance management and engagement.

Key Responsibilities
  • Manage administrative processes and IHG people technology, ensuring timely payroll processing and supporting new starter onboarding.
  • Collaborate with leaders and external payroll teams, facilitate contract development, and drive compliance with onboarding procedures.
  • Monitor expenditure, conduct audits, and assist in supplier management and payment processing.
  • Deliver exceptional internal customer service, particularly during peak periods, while efficiently managing HR supplies and external stock providers.
  • Act as the HR team first point of enquiry for a range of HR & Payroll related questions from colleagues and leaders.
Requirements
  • Tertiary studies in Human Resources, Training or Business Administration preferred.
  • Previous HR experience within the Hotel Industry or within Tourism and Hospitality is desired.
  • Strong communications skills that can guide, confidentially influence and build professional rapport with department managers, leaders and colleagues.
  • Tech savvy with IT literacy in Microsoft Office suite, HR systems (preferred) and able to learn new systems easily.
  • Fluent in the English language; extra language skills would be great, but not essential.

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