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Retail Customer Experience Ambassador
3 weeks ago
Customer service roles are an essential part of our retail business.
We seek an enthusiastic individual who excels at motivating and inspiring others, with a passion for delivering exceptional customer experiences.
This role requires flexibility to work across store trading hours, including weekends. You will also be responsible for merchandising and rotation of stock, requiring physical capability to lift heavy objects and stand for long periods.
To succeed in this position, you must be a positive team player who consistently exceeds customer expectations.
Your key responsibilities include:
- Operating the console
- Food preparation
- Providing friendly customer service
- Handling cash and processing transactions
- Ensuring food cleanliness and hygiene
- Maintaining merchandise and stock levels
- Keeping the site appearance and cleanliness up-to-standard
The ideal candidate will possess:
- A genuine enthusiasm for delivering exceptional customer service
- Previous experience in a similar role
- The ability to maneuver heavy objects (up to 20kgs)
- Strong teamwork and communication skills
- A flexible attitude that adapts to business needs
- An engaging presence in customer relations
