Office Support Specialist

5 days ago

Central Coast, Australia beBeeCustomerService Full time $31,799 - $54,223
Job Opportunity

We are seeking a skilled Administrative Clerk to join our team.

The successful candidate will be responsible for providing comprehensive customer-focused service, maintaining reception and waiting areas to a high standard, attending to telephones and coordinating queries, accurately booking patients, processing payments, and admitting and discharging patients according to hospital policies.

About the Role

This is a permanent part-time opportunity working 48 hours per fortnight. The Administration Clerk will be an integral part of our close-knit and supportive team, delivering excellent customer service and undertaking identified tasks and duties as part of a collaborative effort that meets the needs of the customer.

  • Key Responsibilities:
  • Providing comprehensive customer-focused service
  • Maintaining reception and waiting areas to a high standard
  • Attending to telephones and coordinating queries
  • Accurately booking patients, processing payments, and admitting and discharging patients according to hospital policies
  • Assisting with medico-legal correspondence and coordinating with insurers

Requirements

To succeed in this role, you must demonstrate a positive attitude, exceptional communication and interpersonal skills, and the ability to maintain positive relationships with staff and customers.

  • Desirable Qualifications:
  • Previous experience in an administrative or reception position
  • Previous health services experience working in a doctors', specialists', or hospital environment
  • Strong customer service skills
  • Able to complete tasks within designated timeframes
  • Computer literacy
  • Certificate in Medical Terminology
  • Experience in Meditech, Bluechip, or Medical Director

Benefits

The Administration Clerk Grade 3 salary is $31.36 + superannuation based on experience level and qualifications.

About Our Organisation

We operate private hospitals and primary care clinics across Australia, employing over 30,000 people. Our philosophy is People Caring for People. We offer a supportive and inclusive work environment, flexible working practices, and opportunities for professional growth and development.

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