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Administrative Support Specialist

1 week ago

Sydney, New South Wales, Australia AFA INSURANCE Full time
About AFA INSURANCE
A specialist underwriter on behalf of a major multi-national insurer, we're progressive in thinking and committed to growth.

The Role
We're seeking an Administrative Support Specialist to join our claims team. As the first point of contact for phone enquiries, you'll provide high-level administrative support and ensure the effective and timely management of claims.
  • Work closely with the Claims Assessors to ensure efficient claim handling.
  • Register and allocate new claims accurately.
  • Communicate effectively with clients and brokers via phone and email.
  • Request and follow up required information from claimants and service providers.

About You
To succeed in this role, you'll need:
  • Good organisation and time management skills.
  • Ability to multi-task and prioritise work.
  • Excellent customer service skills.
  • A positive and optimistic outlook.
  • High attention to detail.

AFA INSURANCE offers a central location in North Sydney NSW and assistance with ongoing professional development.