Service Excellence Team Member

24 hours ago

Melbourne, Victoria, Australia beBeeCasual Full time $60,000 - $1,000,000
Strike Bowling Casuals Job Opportunity

About the Role

We are seeking Front of House Casuals to join our team at Strike Bowling in Highpoint. The ideal candidate will be passionate about delivering exceptional customer experiences, driven by a strong work ethic and commitment to fun.

Key Responsibilities

  • Deliver outstanding guest experiences through top-tier service mindset
  • Drive sales on every shift by upselling, product knowledge and proactive guest engagement
  • Work collaboratively with the team to achieve daily goals and challenges
  • Maintain a high standard of venue presentation and ensure it is well-stocked and ready to impress at all times
  • Take ownership of your space and bring your A game whether working behind the bar, at reception or running a function
  • Follow all safety and compliance procedures to ensure the well-being of guests and colleagues
  • Go above and beyond to anticipate and meet guests' needs

You'll Love Working With Us Because:

  • We're an innovative and people-focused organisation
  • You'll have access to a development program and the opportunity to learn from industry leaders
  • Earn an award-based hourly rate under the Amusement & Entertainment Award, plus enjoy awesome extras like monthly prize incentives and exciting competitions
  • We prioritise wellbeing and mental health support, including EAP access, inclusivity initiatives and wellbeing programs
  • Play on us – enjoy free activities across all our brands because work should come with perks
  • Treat yo'self – half-price food and bev for yourself because the fun shouldn't stop when your shift ends

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