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Field Service Professional

3 weeks ago

Port Adelaide, Australia beBeeForklift Full time $110,000 - $130,000

Job Description:

Your role plays a significant part in our company's growth and overall success by delivering quality service to customers while performing scheduled maintenance and safety & function checks.

You will:

  • Servicing and repair of material handling equipment in a dedicated territory and customer base - Help build positive customer experiences.
  • Latest field-based mobile technology assists you in managing your daily work schedule.
  • Inventory input on Company allocated service van & customer sites - Deliver a professional level of service.
  • Gaining experience in dealing with top-tiered customer base.
  • Initial 8 Week onboarding and industry-leading training program.
  • Perform routine maintenance & complete service work - Reactive & Planned.
  • Accurately maintaining important service records of work performed.

Requirements:

  • Prior experience as a forklift mechanic or service technician is highly regarded but not essential.
  • Ability to perform scheduled maintenance, safety checks, and repairs.
  • Demonstrated mechanical aptitude.
  • Excellent problem-solving skills.
  • Strong attention to detail.
  • Ability to work independently and as part of a team.
  • Good communication and customer service skills.

Benefits:

  • Earning one of the industry's best rates of pay for service technicians.
  • Industry-leading induction period for complete preparation.
  • Uniforms, jackets, hats, beanies, and PPE are all supplied.
  • Fully equipped service vans or weekly tool allowances provided.
  • Full-time role with regularly available overtime.
  • Earn additional money with our incentive programs.
  • Safety Recognition Program for safe work practices.
  • Ability to further your career and expand your profession into roles such as management, internal roles, or engineering.
  • Specialised ongoing training from industry-leading professionals.

Additional Tasks:

  • Conduct customer-focused scheduled and 'breakdown' services.
  • Assisting in the preparation of field-based quotes for customers through the completion of jobs.
  • Recording notes and filing service records appropriately.
  • Access to industry-leading training and development opportunities.
  • Maintaining up-to-date technical knowledge, including emerging technologies in automation and telematics.
  • Keeping up to date with industry trends, new products, and services.
  • Partnering with the Company and maximising additional sales and service across a dedicated customer base.