Administrative Experience Leader

1 week ago

NewcastleMaitland, Australia beBeeCustomer Full time $60,000 - $80,000
Job Title: Service and Warranty Coordinator

As a Service and Warranty Coordinator, you play a pivotal role in delivering exceptional customer experiences. Our goal is to set the benchmark in the new home building industry while ensuring that our people, both customers and staff, are at the forefront of everything we do.

The Service Coordinator plays a vital part within our Service team, delivering seamless administrative support by coordinating inspections and scheduling trades. This ensures our new homeowners enjoy a smooth and positive post-build experience. Key responsibilities include:

  • Providing an unbeatable customer experience
  • Efficiently coordinating calendars for our Serviceteam, including organizing appointments, trades, and utilizing serviceperson's time effectively
  • Issuing and maintaining service reports, ordering materials, and processing onsite paperwork
  • Building strong relationships with internal and external stakeholders

This is a 12-month contract covering parental leave. You will share a passion for our purpose and be aligned to our core values, demonstrating a focus on providing exceptional customer experiences and effective communication skills.

Our commitment to providing benefits such as income protection insurance, purchased leave, and paid parental leave reflects our dedication to taking care of our employees. We strive to create a work environment where our employees feel valued and supported.

To excel in this role, you will need:

  1. Strong organizational and communication skills
  2. Ability to work efficiently and prioritize tasks effectively
  3. Excellent customer service skills
  4. Knowledge of administration processes and procedures

We offer a supportive and collaborative work environment, opportunities for growth and development, and a competitive compensation package. If you are passionate about delivering exceptional customer experiences and have the skills and qualifications required for this role, we encourage you to apply.

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