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Business Process Improvement Consultant

2 weeks ago

City of Parramatta Council, Australia ClearCompany Full time

Job Summary

We are seeking a highly motivated and experienced ICT Business Analyst – Strategic Operation to join our team. The ideal candidate will have a strong background in business analysis, project management, and system development.

Responsibilities

  • Collaborate with stakeholders to identify and implement effective ICT solutions.
  • Streamline business operations and enhance system functionalities to support institutional goals.
  • Engage with users to understand and document business needs, translating them into clear technical requirements.
  • Assess, analyze, and refine business processes, procedures, and operational workflows for improved efficiency.
  • Identify system inefficiencies, recommend best practices, and propose optimal business solutions.
  • Apply project management methodologies to develop comprehensive project plans, including cost, resource allocation, and execution strategies.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or related field.
  • Minimum 3 years of experience as an ICT Business Analyst or in a similar role.
  • Strong analytical and problem-solving skills with a keen eye for detail.
  • Experience in business process modeling and requirements analysis.
  • Proficiency with business analysis tools and methodologies (e.g., UML, BPMN).
  • Excellent communication and stakeholder management skills.
  • Familiarity with injury care, healthcare, or insurance industries is an advantage.
  • Knowledge of project management principles and Agile methodologies.
  • A combination of relevant experience and on-the-job training may be required in addition to formal qualifications.

What We Offer

A collaborative and inclusive work environment, opportunities for career growth and development, competitive salary and benefits package.