Specialist Technician

4 weeks ago


Melbourne, Victoria, Australia Jb Hi-Fi Limited Full time

About the Role

The Network Administrator position at JB Hi-Fi Business is responsible for the administration and maintenance of school networks and ICT environments. This includes identifying, escalating, and managing issues through to resolution.

Key Responsibilities

  • Server and network administration
  • Demonstrated networking knowledge, including routing, NAT, VLAN, DNS, DHCP, and TCP/IP services
  • Experience in virtualisation technologies such as VMware, Hyper-V, and/or Citrix
  • Hands-on configuration and troubleshooting of hardware like servers, firewalls, switches, and wireless infrastructure
  • Interpersonal skills and ability to explain technical concepts to stakeholders at all levels
  • General computer hardware and software support
  • Active Directory and Group Policy management and administration skills
  • Service Desk and end-user device support
  • BYOD management and support
  • Technical document writing, including instructional and training materials for leadership and users
  • Strategic ICT planning with school leadership
  • Maintenance of ICT network documentation

Requirements

  • Tertiary education desirable (Cert 4 in IT Systems Administration or similar preferable)
  • Certification in relevant technologies (e.g. vCloud, CCNA, MCSA, CompTIA)


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