Warehouse Management System Expert

3 weeks ago

Eastern Creek, Western Australia Pet Circle Full time
The Opportunity

Pet Circle is seeking a highly skilled Warehouse Management System (WMS) expert to join our team on a contract basis. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our Manhattan SCALE system, providing technical support, and driving best practice warehouse and fulfillment operations.

Key Responsibilities

  • Oversee the daily operation of SCALE to ensure it's working according to the design specification.
  • Escalation point for system breakdowns, either supporting in person or calling the right technical support in from Manhattan to return operations back to normal.
  • Coordinate with Manhattan and Pet Circle operations teams for scheduled maintenance and system updates.
  • Develop reporting as required by the business and operational leaders.
  • Be seen as the subject matter expert on the Manhattan WMS and how to support best practice warehouse and fulfillment operations.
  • Support continuous improvement initiatives by understanding the warehouse work flows and then configuring Manhattan SCALE to follow the new desired state.
  • Control the licence assignment to personnel within the contractually agreed limits of Manhattan and VP of Fulfillment.
  • Ongoing refresher training on the WMS system or training for new starters to Pet Circle.

The Ideal Candidate

  • Must have a strong understanding of best practice warehouse/fulfillment operations, using Manhattan SCALE.
  • Highly desirable previous experience in Manhattan SCALE WMS products at a system administrator level.
  • Desirable to have experience in similar Tier 1 WMS systems such as Blue Yonder, JDA, Koerber K.Motion (High Jump) at a systems administrator level.
  • Highly desirable to have worked with a Tier 1 WMS system that included a level of Mechanisation such as Packaging equipment.
  • Comfortable working on the warehouse floor - it's expected that at least 25% of your time will be spent with the operations teams on the warehouse floor, the other time would be office based liaising with other technical and operational managers.
  • Confident and comfortable running classroom training sessions.
  • Willingness to learn and apply learnings to teach others. You will be provided system administrator training by Manhattan and be supported by Functional specialists from Fuzzy/Argon consulting as well as technical expertise and operational experts within the existing Pet Circle structure.

What We Offer

Pet Circle is a dynamic and growing company that offers a unique opportunity to be part of our epic growth story. As a key member of our operations team, you will have the opportunity to work with a talented team of pet obsessives, drive best practice warehouse and fulfillment operations, and contribute to the success of our company.

Location

This role will be based at our Eastern Creek fulfillment centre 5 days per week with flexibility to work from home when required. There will be expectation in this role to travel interstate when the rollout to other fulfillment centres commences.

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