Credit Receivable Officer

2 months ago

Sydney, New South Wales, Australia Programmed Full time
About the Role

We are seeking a highly skilled and detail-oriented Credit Receivable Officer to join our dynamic Finance team at Programmed. As a key member of our team, you will play a crucial role in managing customer receipts, reviewing blocked orders, conducting collection calls, processing direct debits, and posting cash.

Key Responsibilities
  • Approve and reject orders in accordance with the Delegation of Authority.
  • Accurately allocate customer payments to the correct accounts and invoices.
  • Check for variations between invoiced amounts and payments received.
  • Process customer credit card and direct debit payments.
  • Handle customer claims and reconciliations.
  • Assist the Credit Manager in the dunning process, including payment plan negotiation, liaising with collection agencies, managing bad debt provisions, and proposing write-offs.
  • Maintain and control the Aging of Debtors; ensure the AR ledger is up-to-date and regularly review aged debtors.
  • Monitor and improve Days Sales Outstanding (DSO).
  • Compile monthly credit reports.
  • Set up PPSR for existing customers.
  • Respond to and resolve customer queries promptly and effectively.
  • Build and maintain strong working relationships with internal and external customers.
  • Undertake special duties as required.
Qualifications and Skills
  • Bachelor's Degree in Business, Accounting, or Finance.
  • Working knowledge of Credit Law.
  • 3+ years of experience in a similar role, preferably in a high-volume environment with experience in cultivating healthy customer payment behavior.
  • Exceptional oral and written communication skills.
  • Strong organizational skills with the ability to communicate effectively at all levels within the organization and with external stakeholders.
  • Advanced proficiency in Excel and other accounting software packages.
Why Work with Us
  • Be part of a global leader in dermatology.
  • Work in a challenging and rewarding environment.
  • Opportunities for career growth and development.

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